Results 21 to 30 of about 10,210 (284)
Emotional labor is typically conceptualized as a process in which individuals regulate their emotions in response to display rules. Most research on emotional labor has focused on the influence of display rules at individual-level perceptions but is ...
DaEun Hong, MinSoo Kim
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نمذجة المعادلة البنائية للعلاقات بين التنافر الوجداني والإجهاد المعرفي والرضا الوظيفي لأعضاء هيئة التدريس بجامعة قناة السويس في ضوء أليات التصحيح الالکتروني [PDF]
هدفت الدراسة إلى التوصل لأفضل نموذج البنائي يشرح العلاقات السببية للعلاقات بين التنافر الوجداني والإجهاد المعرفي والرضا الوظيفي لأعضاء هيئة التدريس بجامعة قناة السويس في ضوء أليات التصحيح الالکتروني، واعتمدت الدراسة على عينة بلغت 120 عضو هيئة تدريس موزعة
محمود علــــي موســــى
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Emotions and dissonance in ‘ethical’ consumption choices [PDF]
AbstractThis paper investigates the role of emotions and the prevalence of dissonant/incongruent choice behaviour within the context of ethical consumption. Based on 31 in-depth interviews with British consumers, the findings demonstrate that consumers consciously indulge in ‘ethical’ and ‘unethical’ behaviour (as defined by respondents themselves ...
Gregory-Smith D, Smith A, Winklhofer H
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Professions that involve interaction with customers entail great emotional effort: workers are required to show emotions different from their true feeling and they experienced emotional dissonance and verbal aggression from customers.
Federica Emanuel +4 more
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INFLUENCE OF EMOTIONAL INTELLIGENCE ON EMOTIONAL DISSONANCE AND INNOVATIVE WORK BEHAVIOR
Purpose of the study: This study aims to examine the effect of emotional intelligence on emotional dissonance and innovative work behavior by collecting data from the employees working in higher education institutions of KP, Pakistan. Methodology: The study is cross-sectional which ensured a methodological approached to analyze the data to chase the ...
Irfan Ullah Khan +2 more
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This study focuses on the emotional climate of family firms. In particular, we highlight the expression of emotions by emphasizing the phenomenon of emotional dissonance within these firms.
Claus, Brent +2 more
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Objectives The aim of this exploratory study was to analyze the association between emotional dissonance and emotional exhaustion among healthcare professionals, and the mediating role of the perceived quality of care in this relationship.
Elena Fiabane +6 more
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The need for reducing meat consumption in affluent countries is increasingly recognized as crucial to minimizing carbon footprint. However, confronting individuals with rational arguments can prompt emotional discomfort, which is often relieved by ...
Pascal Frank +3 more
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The fish rots from the head down: a test of the trickle-down model of abusive supervision [PDF]
Purpose – A major paradigm shift focusing on the dark side of leadership has generated lots of concern for organizations as leadership has cascading effects on employees’ behaviour. This study aims to understand negative behaviours in the organization as
Hannah Vivian Osei +2 more
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Cognitive dissonance has been studied for more than 60 years and many insightful findings have come from this research. However, some important theoretical and methodological issues are yet to be resolved, particularly regarding dissonance reduction.
Sebastian Cancino-Montecinos +2 more
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