Consumer Acceptance of Conversational Bots: Systematic Literature Review and Meta‐Analysis
ABSTRACT As consumers increasingly rely on conversational bots for daily tasks, evidence surrounding motivations for acceptance remains scattered. A systematic literature review (SLR) was conducted on 64 journal articles published between 2008 and 2024, of which 48 provided sufficient quantitative data for inclusion in a meta‐analysis.
Omar H. Fares, Seung Hwan (Mark) Lee
wiley +1 more source
The Relationship Between Parenting Styles and Children's Prosocial Behavior: The Mediating Role of Children's Emotional Intelligence. [PDF]
Zhang S, Wang P, Wang W, Su H, Zhang X.
europepmc +1 more source
ABSTRACT The expansion of e‐commerce in the fashion sector has prompted exploration of the factors influencing the intention to purchase through this channel. Drawing on the theory of consumption values, this research examines how the usability of e‐commerce (functional value), together with satisfaction (epistemic value) and consumer happiness ...
Pedro Cuesta‐Valiño +3 more
wiley +1 more source
Beyond emotional intelligence ability: the power of supervisor-subordinate alignment in perceptions of supervisor emotionally intelligent behavior. [PDF]
Levitats Z +3 more
europepmc +1 more source
ABSTRACT Grounded in ambivalence theories, this research examined factors shaping consumer ambivalence toward AI‐generated content and investigated differences between commercial and noncommercial contexts. As a preliminary study, sentiment analysis of Reddit data using a support vector machine (SVM) revealed that most consumer sentiment toward AI ...
Garim Lee +3 more
wiley +1 more source
The role of yoga in shaping emotional intelligence and life satisfaction in the context of personal relationships. [PDF]
Dubiel AE, Siembab M, Hartmann KK.
europepmc +1 more source
Consumer Behavior Toward Health‐Related Mobile Applications: A Hybrid Review and Future Agenda
ABSTRACT Mobile health (MH) has the potential to address many consumer challenges, but consumer responses to it remain varied. In this regard, the consumer's perspective on MH is becoming increasingly attractive to academia and business. This review aims to synthesize and analyze 103 studies from 2010 to 2024 using the Scientific Procedures and ...
Omer Faruk Celebi +3 more
wiley +1 more source
Emotional intelligence and academic success in Saudi female dental students: a cross-sectional analysis. [PDF]
Halawani MR.
europepmc +1 more source
ABSTRACT Some consumers exhibit aversion toward artificial intelligence (AI), particularly when it is embedded in persuasive marketing communication (MarCom). Here, we developed and validated a measure of consumer aversion to AI in MarCom and examined its downstream consequences for brand perceptions and purchase intention.
Louvins Pierre +2 more
wiley +1 more source
The Role of Meta-Emotional Intelligence in Behavioral Rule Knowledge. [PDF]
Chifari A +4 more
europepmc +1 more source

