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The relationship between emotional labor status and workplace violence among toll collectors
Annals of Occupational and Environmental Medicine, 2017 Background This study aimed to identify the emotional labor and workplace violence status among toll collectors by assessing and comparing the same with that in workers in other service occupation.
Yosub Joo, Jeongbae Rhie
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Inmigrants caregivers: emotional labor
Cultura de los Cuidados, 2013 The changes in demographic, economic, socio-cultural and health foster the emergence of a new set of caregivers: the hired caregiver, covered generally by immigrant women.
Montserrat Ruiz López +1 more
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Evaluating emotional labor from a career management perspective
Frontiers in Psychology, 2023 Emotional labor claims its significance as the key indicator both of the psychological health of contemporary employees, and the productivity of service-based businesses depending upon genuine emotional input of employees.
Yunhong Hu +4 more
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Claiming expertise from betwixt and between: Digital humanities librarians, emotional labor, and genre theory [PDF]
, 2017 Librarians\u27 liminal (intermediate) position within academia situates us to make unique contributions to digital humanities (DH). In this article, we use genre theory, feminist theory, and theories of emotional labor to explore the importance of ...
Logsdon, Alexis +2 more
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Emotional intelligence, emotional labor, and job satisfaction among physicians in Greece [PDF]
, 2012 BACKGROUND: There is increasing evidence that psychological constructs, such as emotional intelligence and emotional labor, play an important role in various organizational outcomes in service sector.
Aristea Psilopanagioti +3 more
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Relational Cohesion Theory [PDF]
, 2010 [Excerpt] Relational cohesion theory explains how and when people who are exchanging things of value develop stable, cohesive relations. It starts from the idea that people tend to interact or do things with others because they get something they value ...
Lawler, Edward J
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Frontiers in Psychology, 2014 Emotional exhaustion is the core component in the study of teacher burnout, with significant impact on teachers’ professional lives. Yet, its relation to teachers’ emotional experiences and emotional labor during instruction remains unclear.
Melanie M. Keller +4 more
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Counterproductive work behavior among frontline government employees: Role of personality, emotional intelligence, affectivity, emotional labor, and emotional exhaustion [PDF]
Journal of Work and Organizational Psychology, 2016 The main objective of this research is to study the effect of personality, emotional intelligence (EI), affectivity, emotional labor and emotional exhaustion on counterproductive work behavior (CWB) of front line employees in the government sector.
Ponniah Raman +2 more
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Is Deep Acting Prevalent in Socially Responsible Companies? The Effects of CSR Perception on Emotional Labor Strategies [PDF]
, 2019 This study examines the relationship between corporate social responsibility (CSR) perception and emotional labor strategies, and the effects of the interaction between CSR perception and moral identification on emotional labor strategies via affective ...
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Frontiers in PsychiatryBackgroundPsychiatric nurses engage in high levels of emotional labor, which can significantly influence their burnout and job performance. While prior research has linked emotional labor to burnout, the nuanced interplay between different emotional ...
Guoyong Huang +4 more
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