Results 31 to 40 of about 55,806 (150)

Counterproductive work behavior among frontline government employees: Role of personality, emotional intelligence, affectivity, emotional labor, and emotional exhaustion [PDF]

Journal of Work and Organizational Psychology, 2016
The main objective of this research is to study the effect of personality, emotional intelligence (EI), affectivity, emotional labor and emotional exhaustion on counterproductive work behavior (CWB) of front line employees in the government sector.
Ponniah Raman, Murali Sambasivan, Naresh Kumar   +2 more
doaj   +1 more source

Relationship between emotional labor and sense of career success among community nurses in China, Beijing: A cross-sectional study based on latent class analysis.

PLoS ONE, 2022
BackgroundThis study investigated different patterns of emotional labor among community nurses in China and analyzed the relationships between the sense of career success and emotional labor.MethodsA total of 385 community nurses from Beijing ...
Fengping Han, Aihua Li, Dongmei Zhang, Lanting Lv, Qian Li, Jing Sun   +5 more
doaj   +1 more source

The impact of emotional labor on emotional exhaustion of social workers: a test of the mediating effect of perceived job demands

Frontiers in Public Health
IntroductionSocial work has entered a critical period of high-quality development. As the main force participating in social governance and providing professional services, social workers directly affect the effectiveness of social governance.
Huan Fu, Yu Tian, Jianzhen Zhao, Lizhen Wei, Haiquan Chen   +4 more
doaj   +1 more source

Emotional labor actors: A latent profile analysis of emotional labor strategies.

Journal of Applied Psychology, 2015
Research on emotional labor focuses on how employees utilize 2 main regulation strategies-surface acting (i.e., faking one's felt emotions) and deep acting (i.e., attempting to feel required emotions)-to adhere to emotional expectations of their jobs.
Allison S. Gabriel, Michael A. Daniels, James M. Diefendorff, Gary J. Greguras   +3 more
openaire   +4 more sources

Job Satisfaction Judging from the Emotional Labor

Tazkiya Journal of Psychology, 2020
This study aims to determine whether there is a relationship between emotional labor and job satisfaction of teachers at the F. Tandean Tebing Tinggi college.
Sri Hartini, Marina Chairani, Melda Kristiani Siregar, Putra Indo Sema Sipahutar   +3 more
doaj   +1 more source

Planning for Emotional Labor and Secondary Traumatic Stress in Child Welfare Organizations

Journal of Family Strengths, 2012
This analysis provides an emergent framework that emphasizes a neglected component of both direct practice with families and organizational development.
James C Caringi, Hal A Lawson, Mary Devlin   +2 more
doaj   +1 more source

HUBUNGAN ANTARA HARDINESS DENGAN EMOTIONAL LABOR PADA GURU SEKOLAH LUAR BIASA (SLB) DI KOTA SEMARANG

Jurnal Empati, 2020
Penelitian ini bertujuan untuk mengetahui hubungan antara hardiness dengan emotional labor pada guru sekolah luar biasa (SLB) di Kota Semarang. Hardines adalah kemampuan seseorang dalam menghadapi tekanan, yang ditandai dengan adanya kemampuan untuk ...
YESIKA OKTAVIA SIHOTANG, Dinni Asih Febriyanti   +1 more
doaj   +1 more source

Factors That Influence Perceived Organizational Support for Emotional Labor of Chinese Medical Personnel in Hubei

Frontiers in Psychology, 2021
At the outbreak of coronavirus disease in Wuhan, China, 42,322 medical personnel from other provinces and municipalities in China volunteered to rush to Hubei to assist their colleagues.
Zhi Zeng, Xiaoyu Wang, Haoran Bi, Yawen Li, Songhua Yue, Simeng Gu, Gaoyue Xiang   +6 more
doaj   +1 more source

Can hotel managers with social intelligence affect the emotions of employees?

Cogent Business & Management, 2018
Using the Multilevel Model of Emotional in Organizations, this study investigates whether managers’ levels of social intelligence affect employees’ emotional labor and the emotional climate of the workplace. In addition, the mediating effect of emotional
Volkan Genc, Seray Gulertekin Genc
doaj   +1 more source

Mediating Effects of Burnout in the Association Between Emotional Labor and Turnover Intention in Korean Clinical Nurses

Safety and Health at Work, 2020
Background: The current lack of the number of nurses and high nurse turnover rate leads to major problems for the health-care system in terms of cost, patient care ability, and quality of care.
Chi-Yun Back, Dae-Sung Hyun, Da-Yee Jeung, Sei-Jin Chang   +3 more
doaj   +1 more source