Results 21 to 30 of about 55,806 (150)
The relationship between emotional labor status and workplace violence among toll collectors
Annals of Occupational and Environmental Medicine, 2017 Background This study aimed to identify the emotional labor and workplace violence status among toll collectors by assessing and comparing the same with that in workers in other service occupation.
Yosub Joo, Jeongbae Rhie
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Inmigrants caregivers: emotional labor
Cultura de los Cuidados, 2013 The changes in demographic, economic, socio-cultural and health foster the emergence of a new set of caregivers: the hired caregiver, covered generally by immigrant women.
Montserrat Ruiz López +1 more
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Jurnal Empati, 2022 Penelitian ini bertujuan untuk dapat mengetahui hubungan antara emotional labor (EL) dengan organizational citizenship behavior (OCB) pada karyawan PT. Merapi Adhikari Pratama Yogyakarta.
Albertus Krisna Adhika, Endah Mujiasih
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Evaluating emotional labor from a career management perspective
Frontiers in Psychology, 2023 Emotional labor claims its significance as the key indicator both of the psychological health of contemporary employees, and the productivity of service-based businesses depending upon genuine emotional input of employees.
Yunhong Hu +4 more
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Emotional Labor and Management of Emotions in Nursing
Journal of Education and Research in Nursing, 2021 Determining the level of the emotional labor of nurses who play an important and indispensab le role in the health system has become one of the most important issues. It is thought thatnurses experience a lot of emotional labor as a result of many factors such as spending moretime with patients and having more empathy and feeling emotions because the ...
Yılmaz Kuşaklı, Berra +1 more
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Jurnal Empati, 2018 Burnout adalah suatu kondisi kelelahan baik secara fisik, mental, maupun emosional yang dihasilkan oleh kerja yang berlebihan. Emotional labor merupakan kemampuan individu dalam melakukan kontrol untuk mengelola emosi dengan menampilkannya secara ...
Sheila Amalia Hanum, Siswati Siswati
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Frontiers in Psychology, 2014 Emotional exhaustion is the core component in the study of teacher burnout, with significant impact on teachers’ professional lives. Yet, its relation to teachers’ emotional experiences and emotional labor during instruction remains unclear.
Melanie M. Keller +4 more
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Can empathy lead to emotional exhaustion in teachers? The mediating role of emotional labor
International Journal of Occupational Medicine and Environmental Health, 2013 Objectives: The present study was designed to examine the links between empathy, emotional labor (both surface and deep acting), and emotional exhaustion as well as determine if emotional labor mediates the relationship between empathy and emotional ...
Monika Wróbel
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Jurnal Empati, 2020 Psychological well-being merupakan penilaian individu terhadap dirinya sendiri yang memiliki fungsi psikologi positif ditandai dengan penerimaan diri, relasi sosial yang positif, mempunyai tujuan hidup, pengembangan diri, penguasaan lingkungan dan ...
Diraveica Widya Puspita, Siswati Siswati
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Measuring emotional labor in the classroom [PDF]
, 2011 Research on emotional labor amongst teachers has focused on surface acting and deep acting of positive emotions. However, there is evidence that negative emotions play a vital role too. This study developed and examined two new scales, surface acting of negative emotions and deep acting of negative emotions, as an extension of the Dutch Questionnaire ...
Näring, Gérard W.B. +2 more
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