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The relationship between emotional labor status and workplace violence among toll collectors
Annals of Occupational and Environmental Medicine, 2017 Background This study aimed to identify the emotional labor and workplace violence status among toll collectors by assessing and comparing the same with that in workers in other service occupation.
Yosub Joo, Jeongbae Rhie
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Inmigrants caregivers: emotional labor
Cultura de los Cuidados, 2013 The changes in demographic, economic, socio-cultural and health foster the emergence of a new set of caregivers: the hired caregiver, covered generally by immigrant women.
Montserrat Ruiz López +1 more
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Jurnal Empati, 2022 Penelitian ini bertujuan untuk dapat mengetahui hubungan antara emotional labor (EL) dengan organizational citizenship behavior (OCB) pada karyawan PT. Merapi Adhikari Pratama Yogyakarta.
Albertus Krisna Adhika, Endah Mujiasih
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Evaluating emotional labor from a career management perspective
Frontiers in Psychology, 2023 Emotional labor claims its significance as the key indicator both of the psychological health of contemporary employees, and the productivity of service-based businesses depending upon genuine emotional input of employees.
Yunhong Hu +4 more
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Emotional Labor and Management of Emotions in Nursing
Journal of Education and Research in Nursing, 2021 Determining the level of the emotional labor of nurses who play an important and indispensab le role in the health system has become one of the most important issues. It is thought thatnurses experience a lot of emotional labor as a result of many factors such as spending moretime with patients and having more empathy and feeling emotions because the ...
Yılmaz Kuşaklı, Berra +1 more
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Frontiers in PsychologyIn the context of home–school cooperation becoming an important part of global education reform, the burdens of teachers’ emotional labor in parent–teacher interactions has increased.
Li Zhai, Chen Guo
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Jurnal Empati, 2018 Burnout adalah suatu kondisi kelelahan baik secara fisik, mental, maupun emosional yang dihasilkan oleh kerja yang berlebihan. Emotional labor merupakan kemampuan individu dalam melakukan kontrol untuk mengelola emosi dengan menampilkannya secara ...
Sheila Amalia Hanum, Siswati Siswati
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Frontiers in Psychology, 2014 Emotional exhaustion is the core component in the study of teacher burnout, with significant impact on teachers’ professional lives. Yet, its relation to teachers’ emotional experiences and emotional labor during instruction remains unclear.
Melanie M. Keller +4 more
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Jurnal Empati, 2020 Psychological well-being merupakan penilaian individu terhadap dirinya sendiri yang memiliki fungsi psikologi positif ditandai dengan penerimaan diri, relasi sosial yang positif, mempunyai tujuan hidup, pengembangan diri, penguasaan lingkungan dan ...
Diraveica Widya Puspita, Siswati Siswati
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Emotional Labor in Dementia Research
Qualitative Health ResearchThe concept of emotional labor refers to the regulation and management of emotions within the workplace. This labor may involve a dissonance between the emotions that are internally felt and the emotions that can be externally expressed. The concept of emotional labor can be applied to the emotional management that occurs during research often when ...
Catherine Quinn +3 more
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