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Inmigrants caregivers: emotional labor
Cultura de los Cuidados, 2013 The changes in demographic, economic, socio-cultural and health foster the emergence of a new set of caregivers: the hired caregiver, covered generally by immigrant women.
Montserrat Ruiz López +1 more
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Jurnal Empati, 2022 Penelitian ini bertujuan untuk dapat mengetahui hubungan antara emotional labor (EL) dengan organizational citizenship behavior (OCB) pada karyawan PT. Merapi Adhikari Pratama Yogyakarta.
Albertus Krisna Adhika, Endah Mujiasih
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Evaluating emotional labor from a career management perspective
Frontiers in Psychology, 2023 Emotional labor claims its significance as the key indicator both of the psychological health of contemporary employees, and the productivity of service-based businesses depending upon genuine emotional input of employees.
Yunhong Hu +4 more
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Jurnal Empati, 2018 Burnout adalah suatu kondisi kelelahan baik secara fisik, mental, maupun emosional yang dihasilkan oleh kerja yang berlebihan. Emotional labor merupakan kemampuan individu dalam melakukan kontrol untuk mengelola emosi dengan menampilkannya secara ...
Sheila Amalia Hanum, Siswati Siswati
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The role of emotional labor in performance appraisal: Are supervisors getting into the act? [PDF]
, 2009 Researchers have issued a call for research on emotional labor to move beyond service roles to other organizational roles (Ashforth & Humphrey, 1993).
O\u27Malley, Allison L. +1 more
core +2 more sources
Frontiers in Psychology, 2014 Emotional exhaustion is the core component in the study of teacher burnout, with significant impact on teachers’ professional lives. Yet, its relation to teachers’ emotional experiences and emotional labor during instruction remains unclear.
Melanie M. Keller +4 more
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Jurnal Empati, 2020 Psychological well-being merupakan penilaian individu terhadap dirinya sendiri yang memiliki fungsi psikologi positif ditandai dengan penerimaan diri, relasi sosial yang positif, mempunyai tujuan hidup, pengembangan diri, penguasaan lingkungan dan ...
Diraveica Widya Puspita, Siswati Siswati
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The benefits of merging leadership research and emotions research [PDF]
, 2016 A closer merging of the literature on emotions with the research on leadership may prove advantageous to both fields. Leadership researchers will benefit by incorporating the research on emotional labor, emotional regulation, and happiness.
Adams, Laural L. +2 more
core +1 more source
Can empathy lead to emotional exhaustion in teachers? The mediating role of emotional labor
International Journal of Occupational Medicine and Environmental Health, 2013 Objectives: The present study was designed to examine the links between empathy, emotional labor (both surface and deep acting), and emotional exhaustion as well as determine if emotional labor mediates the relationship between empathy and emotional ...
Monika Wróbel
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A Literature Review of Emotional Labor and Emotional Labor Strategies [PDF]
Universal Journal of Management, 2015 This study, literature review research, intends to deal with the problem of conceptual ambiguity among research on emotional labor, and to look into the evolutionary trends and changing aspects of defining the concept of emotional labor. For this, it gropes for methods for reducing conceptual ambiguity.
Yeong-Gyeong Choi, Kyoung-Seok Kim
openaire +1 more source