Results 191 to 200 of about 29,396 (251)
Invisible burdens of platform work: a qualitative study of food-delivery riders' lived experiences in urban India. [PDF]
Int J Qual Stud Health Well-beingKariveliparambil A +5 more
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Navigating complexity: nurses' experiences in delivering holistic care to patients with chronic obstructive pulmonary disease. [PDF]
BMC NursAldabayan YS +3 more
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Management and Labour Studies, 2013
This study examines the emotional labour performed by employees in customer service roles working in the hospitality industry. The research investigates one of the consequences of performing emotional labour, namely, emotional exhaustion, and attempts to determine how self-monitoring and co-worker support can moderate the relationship between the ...
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This study examines the emotional labour performed by employees in customer service roles working in the hospitality industry. The research investigates one of the consequences of performing emotional labour, namely, emotional exhaustion, and attempts to determine how self-monitoring and co-worker support can moderate the relationship between the ...
openaire +2 more sources
The Emotional Labour of Barristers: An Exploration of Emotional Labour By Status Professionals
Journal of Management Studies, 2002Recent research has confirmed the study of emotion as an important organizational concept in its own right. Central to this claim is the growing body of research into the causes, content and consequences of emotional labour. However, despite a plethora of studies into the emotional labour of front‐line staff, to date, professional groupings have been ...
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Introduction of emotional labour into oncology
Orvosi Hetilap, 2007Az egészségügyben dolgozóknak nincsen munkaszerződésben rögzített érzelmi munkavégzésre utaló kötelezettségük. Mindennapi tevékenységük során azonban elkerülhetetlen a valós érzelmeik gyakori megváltoztatása. Fokozottan igaz ez a krónikus vagy tumoros betegekkel foglalkozó szakemberekre. A kezelőszemélyzet megfelelő érzelmi beállítottsága nem csupán az
Kornélia, Lazányi +2 more
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Faking it: the emotional labour of medicine
BMJ, 2004It's tough smiling at your patients when that is the opposite of how you feel inside, but medicine has a lot to do with acting, as Raj Persaud explains
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International Journal of Police Science & Management, 2016
Managing emotions in the workplace is an indispensable requisite for organizational efficiency. Displaying organizationally desired emotions by controlling one’s private feelings is called emotional labour. This study is a sharp departure from the overemphasis placed on the emotional labour–management of positive emotions relationship.
Sumagna Bhowmick, Zubin Mulla
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Managing emotions in the workplace is an indispensable requisite for organizational efficiency. Displaying organizationally desired emotions by controlling one’s private feelings is called emotional labour. This study is a sharp departure from the overemphasis placed on the emotional labour–management of positive emotions relationship.
Sumagna Bhowmick, Zubin Mulla
openaire +1 more source