Results 31 to 40 of about 27,948 (151)

Emotional Labour of Caring for Hematopoietic Stem Cell Transplantation Patients: Iranian Nurses' Experiences

open access: yesAsian Nursing Research, 2013
Purpose: The purpose of this study was to describe the emotional labour experienced by nurses who care for hematopoietic stem cell transplantation (HSCT) patients in Iran. Methods: Eighteen nurses participated in semi-structured interviews.
Vahid Zamanzadeh, PhD   +5 more
doaj   +1 more source

Emotional labour, social intelligence, and narcissism among physicians in Jordan

open access: yesHumanities & Social Sciences Communications, 2020
Although many studies have investigated relationships between emotional labour and emotional intelligence among hospital staff, few have paid attention to social intelligence in this field.
Rula Odeh Alsawalqa
doaj   +1 more source

Care = organisation + physical labour + emotional labour [PDF]

open access: yesSociology of Health & Illness, 1992
AbstractThe formula‘care = organisation + physical labour + emotional labour' identifies component parts of ‘carework’ as they were observed at a hospice. A comparison between women's domestic carework and that of the hospice nurses is made firstly to clarify the component elements of care and secondly to show how the interrelation and balance of the ...
openaire   +1 more source

From the ‘shop floor’ to the interview: Using metaphors to uncover invisible emotional labour in emergency department nurses

open access: yesMethodological Innovations, 2023
This paper aims to offer methodological insight into the reflexive use of metaphors that assist in revealing the emotional labour of health care staff to themselves and to the researcher.
Kate Kirk
doaj   +1 more source

Emotional experiences and coping strategies of nursing and midwifery practitioners in Ghana: a qualitative study

open access: yesBMC Nursing, 2020
Background Emotional regulation forms an integral part of healthcare delivery. In the performance of the core duties of nursing and midwifery, health professionals are expected to enhance occupationally/organisationally required emotions.
Joshua King Safo Lartey   +3 more
doaj   +1 more source

Preparing teachers for emotional labour: The missing piece in teacher education

open access: yesJournal of Teaching and Learning, 2021
A quality education for all children and youth is required for the continued advancement of modern civilization. But this outcome is threatened by a growing international teacher shortage.
Tonje Molyneux
doaj   +1 more source

Emotional labour: The effects of genuine acting on employee performance in the service industry

open access: yesSA Journal of Human Resource Management, 2022
Orientation: Customers’ perceptions of service quality are influenced by the emotions exhibited by service personnel in service contacts. Hence, organisations expect service employees to portray emotions that that are desired by the employer, in addition
Nomonde F. Ngcobo   +2 more
doaj   +1 more source

The role of demographic factors in teachers’ emotional Labour: Insights from a large-scale study of kindergarten teachers in China

open access: yesSocial Sciences and Humanities Open
Teaching is a profession that involves intensive emotional labour, which is influenced by contextual and individual factors. While demographic characteristics are often treated as background variables in emotional labour research, this study investigates
Qilong Zhang, Jianqin Yin, Ke Jiang
doaj   +1 more source

Understanding how millennial hospitality employees deal with emotional labour

open access: yesResearch in Hospitality Management, 2018
Qualified employees are the most valuable assets in today’s environment and this requires that employers understand and engage their employees. One process that might influence their happiness at work is emotional labour. Emotional labour entails that an
Hester Visser
doaj   +1 more source

Dying Professions: Exploring Emotion Management among Doctors and Funeral Directors

open access: yesThe Journal for Undergraduate Ethnography, 2019
There are few more emotive experiences in life than death. Drawing on Arlie Hochschild’s concept of emotional labour, this article compares the emotional responsibilities of two groups of death professionals: doctors and funeral directors.
Molly Ryan
doaj   +1 more source

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