Results 31 to 40 of about 27,948 (151)
Purpose: The purpose of this study was to describe the emotional labour experienced by nurses who care for hematopoietic stem cell transplantation (HSCT) patients in Iran. Methods: Eighteen nurses participated in semi-structured interviews.
Vahid Zamanzadeh, PhD +5 more
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Emotional labour, social intelligence, and narcissism among physicians in Jordan
Although many studies have investigated relationships between emotional labour and emotional intelligence among hospital staff, few have paid attention to social intelligence in this field.
Rula Odeh Alsawalqa
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Care = organisation + physical labour + emotional labour [PDF]
AbstractThe formula‘care = organisation + physical labour + emotional labour' identifies component parts of ‘carework’ as they were observed at a hospice. A comparison between women's domestic carework and that of the hospice nurses is made firstly to clarify the component elements of care and secondly to show how the interrelation and balance of the ...
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This paper aims to offer methodological insight into the reflexive use of metaphors that assist in revealing the emotional labour of health care staff to themselves and to the researcher.
Kate Kirk
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Background Emotional regulation forms an integral part of healthcare delivery. In the performance of the core duties of nursing and midwifery, health professionals are expected to enhance occupationally/organisationally required emotions.
Joshua King Safo Lartey +3 more
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Preparing teachers for emotional labour: The missing piece in teacher education
A quality education for all children and youth is required for the continued advancement of modern civilization. But this outcome is threatened by a growing international teacher shortage.
Tonje Molyneux
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Emotional labour: The effects of genuine acting on employee performance in the service industry
Orientation: Customers’ perceptions of service quality are influenced by the emotions exhibited by service personnel in service contacts. Hence, organisations expect service employees to portray emotions that that are desired by the employer, in addition
Nomonde F. Ngcobo +2 more
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Teaching is a profession that involves intensive emotional labour, which is influenced by contextual and individual factors. While demographic characteristics are often treated as background variables in emotional labour research, this study investigates
Qilong Zhang, Jianqin Yin, Ke Jiang
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Understanding how millennial hospitality employees deal with emotional labour
Qualified employees are the most valuable assets in today’s environment and this requires that employers understand and engage their employees. One process that might influence their happiness at work is emotional labour. Emotional labour entails that an
Hester Visser
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Dying Professions: Exploring Emotion Management among Doctors and Funeral Directors
There are few more emotive experiences in life than death. Drawing on Arlie Hochschild’s concept of emotional labour, this article compares the emotional responsibilities of two groups of death professionals: doctors and funeral directors.
Molly Ryan
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