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Emotional labour in medical professions. Review of literature from the period 2010–2017
Psychiatria i Psychologia Kliniczna, 2018 Introduction: The contact which occurs between a medical professional and a patient involves the occurrence of phenomena concerning the control of emotions, called emotional labour.
Maciej Załuski +1 more
doaj +1 more source
Colombo Business Journal, 2021 Despite emotional labour being categorised as women’s work or ‘pink-collar duties’, whether women and men perform and experience emotional labour differently remains an ongoing debate. Most extant studies have explored this phenomenon in Western contexts,
S. D. K. Wanninayake
doaj +1 more source
Le travail émotionnel : quel travail et quelles émotions?
Perspectives Interdisciplinaires sur le Travail et la Santé, 2023 This article explores the heuristic and critical power that the concept of emotional labour holds. Is emotional labour a form of work? Does it require conscious effort and intentional, rational strategies?
Aurélie Jeantet
doaj +1 more source
YouTube beauty gurus and the emotional labour of tribal entrepreneurship [PDF]
, 2018 Tribal entrepreneurship valorises emotional bonds between consumers and entrepreneurs, yet this emotional dimension is little understood. Drawing from a netnographic study of YouTube Beauty Gurus as tribal entrepreneurs, and uniting the concept of ...
Grigore, Georgiana +2 more
core +3 more sources
Emotions in business-to-business service relationships [PDF]
, 2005 Emotion in business-to-business service relationships regarding cargo services is explored. The service relationship is characterised by mutual trust and cooperation.
Armistead C +45 more
core +1 more source
Emotional intelligence as a moderator in the emotional labour-burnout relationship: evidence from Malaysian HR professionals [PDF]
, 2016 The role of emotions amongst employees with extensive interpersonal interactions has been identified as critical for both individual and organisational performance. This particular study examines the relationship between emotional labour, trait emotional
Chern, Gwi Terk +2 more
core +2 more sources
Development and cross-national validation of the Emotional Effort Scale (EEF) [PDF]
, 2013 Background: Researchers define Emotional Labour (EL) as the effort associated with meeting the emotional requirements of the job, yet nobody has ever directly tested this effort.
Clarke, Nicholas +3 more
core +2 more sources
Pre-term pre-labour rupture of membranes and the role of amniocentesis [PDF]
, 2010 Pre-labour premature rupture of membranes (PPROM) is defined as rupture of membranes more than 1 hour prior to the onset of labour at
Abi-Nader, KN, Kenyon, AP, Pandya, PP
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Feeling Bodies in Marketing: Aesthetics, Emotions and Gender [PDF]
, 2012 Gender is deeply embedded in marketing ideology, and it continues to be a topic of concern in the marketing academy. There is little attention paid by marketers, however, to related studies in other fields on aesthetic labour and emotional labour in ...
Stevens, L., Stevens, L.
core +2 more sources