Results 41 to 50 of about 364,042 (334)

The effect of emotional labour on work satisfaction and emotional display behaviour

Humanitas: Indonesian Psychological Journal, 2019
Improving the quality of service in the hospitality industry is a strategic agenda that enables the increase of foreign exchange income. Internal factors affect the quality of service, particularly factors related to emotional processing (emotional ...
Rury Siti Ruhaniah, Rayini Dahesihsari
doaj   +1 more source

‘Bring yourself to work’ : rewriting the feeling rules in ‘personalised’ social work [PDF]

, 2019
Purpose: This paper explores how feeling rules are constructed, experienced and contested within personalised social work practice. It considers how organisations seek to shape practitioners towards certain forms of emotional display in increasingly ...
Whitaker, EM
core   +1 more source

The lived experience of young adults emotionally labouring with type 1 diabetes: Findings of an interpretive phenomenological study

Health Care Transitions
Background: Type 1 diabetes is a life-long metabolic illness. Typically diagnosed in childhood, adolescence, and young adulthood, this diagnosis is often associated with increased psychological vulnerability.
Alexandra Jocic, Karen A. Cook, Gwen R. Rempel   +2 more
doaj   +1 more source

Emotion management in small hotels: meeting the challenges of flexibility and informality [PDF]

, 2014
This paper shows that in small hotels, hotel owners interpret „hospitality‟ more broadly than mere commercial concerns. Hoteliers engage with three interdependent hospitality domains, commercial, social and private (Lashley, 2000), an approach that ...
Benmore, Anne
core   +2 more sources

The effects of emotional labor and competency on job satisfaction in nurses of China: A nationwide cross-sectional survey

International Journal of Nursing Sciences, 2018
Objectives: This study aimed to explore the status of job satisfaction, emotional labour, core competencies and job stress and the associations of emotional labour and core competencies with the job satisfaction of nurses in China.
Xinjuan Wu, Jiaqian Li, Ge Liu, Ying Liu, Jing Cao, Zhaoxia Jia   +5 more
doaj   +1 more source

The management of 'emotional labour' in the corporate re-imagining of primary education in England [PDF]

, 2016
The last 20 years has witnessed the spread of corporatism in education on a global scale. In England, this trend is characterised by new structural and cultural approaches to education found in the ‘academies’ programme and the adoption of private sector
Agnieszka Bates, Arthur J., Challen A., DCSF, DfE, DfES, Evans J., Faber A., Fineman S., Goleman D., Goleman D., Habermas J., Habermas J., Hargreaves A., Helliwell J., Hochschild A. R., Hutchings M., Illeris K., Illouz E., Layard R., Mahony P., Paterson C., Pople L., Saltman K. J., Stake R. E., Tsabary S.   +25 more
core   +1 more source

Racialized Emotional Labour: The Weight of Blackness in White Spaces

Caribbean Quilt, 2020
At the age of 17, from April 2016 to September 2016, I worked part-time at a yacht club on Toronto Island as a maintenance worker. I worked alongside another individual in the maintenance department, and we were both of Afro-Jamaican descent.
Octavia Andrade-Dixon
doaj   +1 more source

Enhancing Oncological Care for India's Aging Population: Addressing the Complex Needs of Older Adults With Cancer

Aging and Cancer, EarlyView.
Aging‐associated physiological and molecular alterations pose significant challenges in cancer management among India's elderly. Limited geriatric oncology expertise, financial constraints, and inadequate specialized care exacerbate disparities. Strategic expansion of insurance coverage, integration of palliative care, and infrastructural advancements ...
Nihanthy D. Sreenath, Mathigatta Shivarudraiah S, Rajath Govind, Kaushik M R   +3 more
wiley   +1 more source

Emotional Labour of Caring for Hematopoietic Stem Cell Transplantation Patients: Iranian Nurses' Experiences

Asian Nursing Research, 2013
Purpose: The purpose of this study was to describe the emotional labour experienced by nurses who care for hematopoietic stem cell transplantation (HSCT) patients in Iran. Methods: Eighteen nurses participated in semi-structured interviews.
Vahid Zamanzadeh, PhD, Leila Valizadeh, PhD, Leila Sayadi, PhD Candidate, Fariba Taleghani, PhD, Fuchsia Howard, RN, PhD, Alireza Jeddian, MD   +5 more
doaj   +1 more source

Emotional labour, social intelligence, and narcissism among physicians in Jordan

Humanities & Social Sciences Communications, 2020
Although many studies have investigated relationships between emotional labour and emotional intelligence among hospital staff, few have paid attention to social intelligence in this field.
Rula Odeh Alsawalqa
doaj   +1 more source