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Consumer dispute resolution in the UK financial sector: the experience of the Financial Ombudsman Service

Law and Financial Markets Review, 2007
This article analyses the operation of the Financial Ombudsman Service (FOS) in the UK, focusing on decision- making and the implications for consumers and authorised firms.
openaire   +1 more source

Ombudsman schemes for financial services in the U.K.: a consumer view

Journal of Consumer Studies & Home Economics, 1991
The ombudsman schemes that have been set up in the financial services sector in the U. K. are intended to meet the needs of consumers for rapid, effective and cheap redress. This paper examines the extent to which these schemes have fulfilled their objectives and draws up a balance sheet from the consumer viewpoint.
openaire   +1 more source

YOUTH AWARENESS OF THE OMBUDSMAN FOR FINANCIAL SERVICE MALAYSIA

Science, Education and Innovations in the Context of Modern Problems, 2022
Nadiah Suki   +3 more
openaire   +1 more source

Juggling Conflicting Demands: The Case of the UK Financial Ombudsman Service

Journal of Public Administration Research and Theory, 2008
This article builds upon current scholarship regarding regulatory enforcement to analyze and theorize the little-researched context of public bodies' handling of consumer complaints against firms. The analysis is based on a case study of the Financial Ombudsman Service (FOS), which is a British public agency that handles consumer complaints regarding ...
openaire   +1 more source

Integrative oncology: Addressing the global challenges of cancer prevention and treatment

Ca-A Cancer Journal for Clinicians, 2022
Jun J Mao,, Msce   +2 more
exaly  

Obesity and adverse breast cancer risk and outcome: Mechanistic insights and strategies for intervention

Ca-A Cancer Journal for Clinicians, 2017
Cynthia Morata-Tarifa   +1 more
exaly  

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