Results 171 to 180 of about 2,178 (216)
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Financial Ombudsman's statutory powers
Journal of Financial Regulation and Compliance, 2007Purpose This paper aims to report and comment on a successful High Court challenge by financial advisory firms via the financial Ombudsman. Design/methodology/approach The paper's approach is to outline the facts and explain the decision.
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The Financial Ombudsman Service: not just an alternative to court
Journal of Financial Regulation and Compliance, 2007PurposeThe Financial Ombudsman Service is a statutory body offering a dispute resolution service to consumers and firms. The purpose of this paper is to outline the service as an alternative to the civil courts.Design/methodology/approachThe paper compares the style, objectives and operation of the service with those of civil court proceedings ...
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Law and Financial Markets Review, 2007
This article analyses the operation of the Financial Ombudsman Service (FOS) in the UK, focusing on decision- making and the implications for consumers and authorised firms.
Iain Macneil
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This article analyses the operation of the Financial Ombudsman Service (FOS) in the UK, focusing on decision- making and the implications for consumers and authorised firms.
Iain Macneil
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Ombudsman schemes for financial services in the U.K.: a consumer view
International Journal of Consumer Studies, 1991The ombudsman schemes that have been set up in the financial services sector in the U. K. are intended to meet the needs of consumers for rapid, effective and cheap redress. This paper examines the extent to which these schemes have fulfilled their objectives and draws up a balance sheet from the consumer viewpoint.
Jeremy Mitchell
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A comparative analysis of the financial ombudsman systems in the UK and Japan
Journal of Banking Regulation, 2004The range of financial products available to the consumer comes in various shapes and sizes and can be a daunting experience for any financial consumer. To address this and any ensuing complaints, frameworks for redress have been set up in many countries.
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Insurance law and the Financial Ombudsman Service [in 3 volumes] [PDF]
, 2009 This thesis is the only study there is of the workings of the Financial Ombudsman Service ('FOS') and a comparison between court and FOS attitudes and approaches to insurance cases. A court and the FOS may decide matters differently because the FOS does not have to apply the law strictly, whilst a court does.
Summer, Judith Penina
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THE INSURANCE OMBUDSMAN BUREAU AND FINANCIAL SERVICES DISPUTES — AN OBITUARY?
Journal of Financial Regulation and Compliance, 1994This paper examines what the financial services industry expects from the Insurance Ombudsman Bureau. It measures the IOB's success in meeting these expectations against the yardsticks of public confidence and cost‐effectiveness. In the light of Lord Ackner's recently accepted recommendation that the IOB be replaced by a new Ombudsman scheme, this ...
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Bahir Dar University Journal of Law, 2023 Access to justice is one of the fundamental human rights of every human being. The Constitution of Federal Democratic Republic of Ethiopia constitutionalizes this right; however this can be ensured when there is an efficient and proper venue to adjudicate grievances. The inherent asymmetric relationship between financial institutions and consumers, and
Tewachew, Molla Alem
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EXCHANGE WITHOUT CAPTURE: THE UK FINANCIAL OMBUDSMAN SERVICE’S STRUGGLE FOR ACCEPTED DOMAIN
Public Administration, 2008 This article explores the formation of public organizations''domain perception', that is, their internal interpretation and external articulation of their role and its boundaries.
Sharon Gilad
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Juggling Conflicting Demands: The Case of the UK Financial Ombudsman Service
Journal of Public Administration Research and Theory, 2009 This article builds upon current scholarship regarding regulatory enforcement to analyze and theorize the little-researched context of public bodies' handling of consumer complaints against firms.
Sharon Gilad
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