EFFECT OF LENGTH OF STAY ON GUEST SATISFACTION-AN EMPIRICAL STUDY OF INDIAN HOTEL INDUSTRY [PDF]
The unpredictable and dynamic changes experienced by the corporate world have transformed the business environment. Now the key for remaining successful is in retaining customers rather than in acquiring customers. Customer satisfaction is considered the
Dr. C. Ramesh Kumar +2 more
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A Study of Onefinestay’s guest experience in comparison to high-end hotels: Evidence from Onefinestay’s blog analysis [PDF]
Purpose-This paper aims at providing insight of guest experience and satisfaction at HPA in comparison to ordinary peer-to-peer accommodation (OPA) and luxury hotel. Although many recent researches have been done in the OPA context, the majority is about
Fan, Xuefeng, Hoang, My Linh
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Novel patient-centered approach to facilitate same-day discharge in patients undergoing elective percutaneous coronary intervention [PDF]
Background Same‐day discharge ( SDD ) after elective percutaneous coronary intervention is safe, less costly, and preferred by patients, but it is usually performed in low‐risk patients,
Amin, Amit P +14 more
core +2 more sources
Aqueous Zinc‐Based Batteries: Active Materials, Device Design, and Future Perspectives
This review conducts a comprehensive analysis of aqueous zinc‐based batteries (AZBs) based on their intrinsic mechanisms, including redox reactions, ion intercalation reactions, alloying reactions, electrochemical double‐layer reactions, and mixed mechanisms, systematically discussing recent advancements in each type of AZBs.
Yan Ran, Fang Dong, Shuhui Sun, Yong Lei
wiley +1 more source
OF FOOD AND BEVERAGE SERVICE IN SUPPORTING SAHID KUSUMA HOTEL SOLO REPUTATION [PDF]
WIWIK PRATIWI. 2008. The excellence of food and beverage service in supporting Sahid Kusuma Hotel Solo reputation. English Diploma Program Faculty of Letters and Fine Arts, Sebelas Maret University. Indonesia is a country of which most of the
Pratiwi , Wiwik
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Organising haute-cuisine service processes : a case study [PDF]
One of the essential aims of service process organisation is to increase the added value for the customer, thereby increasing customer satisfaction and stimulating consumption.
Sandt, Joachim, Stierand, Marc
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Citizen Engagement for Social and Technological Innovation in Sustainable Energy Systems
This study underscores the potential of citizen participation in the energy transition by providing insights to foster citizen‐driven innovation. An analysis of energy communities, one of the most dynamic innovations in the energy sector, reveals that these models can be citizen‐led initiatives regarding their operational and organizational structure ...
Ana Belén Cristóbal +3 more
wiley +1 more source
Business Leadership Driven by Honesty and Transparency: Investigating the Nexus Between Sustainability Certifications, Customer Trust, and Satisfaction [PDF]
Business leadership driven by sustainability certifications has become a critical approach for signaling environmental responsibility and building customer trust in the hospitality industry.
Tetiana Zavalii +5 more
doaj +1 more source
Sales motivation & morale during extreme times of change
According to the National Bureau of Economic Research, the United States entered a recession in December 2007. (Woodworth, 2010). The hospitality industry has been hit extremely hard by this economic downturn. With clients cutting costs, there is less
Fairchild, Cheri L.
core +1 more source
Guest Satisfaction and Spatial Layout in Hotels
This study conducts a systematic literature review to explore how spatial layout influences guest satisfaction in luxury hotel settings, with contextual insights for the Nigerian hospitality industry. Focusing on spatial features such as circulation efficiency, room ergonomics, zoning, and the integration of smart and biophilic design, the review ...
Oluwatunmise Favour Daramola +4 more
openaire +1 more source

