Results 91 to 100 of about 8,720 (263)

Influence of Service Quality on Brand Image and Repeat Patronage in Hospitality Industry: A Content Analysis. [PDF]

African Journal of Hospitality, Tourism and Leisure, 2019
The present study explores the relationship between service quality constructs, brand image and guest repeat patronage in the hospitality industry. The current research was qualitative in nature, and therefore the method of content analysis was adopted ...
Dr. Ramjit Singh, Abid Suhail Nika
doaj  

I Wanted to Be Able to Stand on My Own Two Feet First—Younger Parents Exiting Homelessness and Care and Their Aspirations

Australian Journal of Social Issues, EarlyView.
ABSTRACT This qualitative study examines the aspirations, motivations and support needs of 15 young parents in South Australia with experiences of out‐of‐home care (OOHC) or homelessness. Most participants aimed to delay parenting to achieve financial stability, education and personal development, but faced unplanned pregnancies due to inadequate ...
Tim Moore, Stewart McDougall
wiley   +1 more source

Guest Satisfaction and Dissatisfaction with Pool Attributes at Five-Star Hotels in Dubai

Studia Universitatis Babeş-Bolyai: Geographia
Guest Satisfaction and Dissatisfaction with Pool Attributes at Five-Star Hotels in Dubai. This study investigates the influence of hotel amenities on guest satisfaction, with particular emphasis on swimming pool facilities in luxury hotels. The research
István EGRESI, Vivien LUNGU
doaj   +1 more source

Adults With Intellectual Disability Moving out of the Family Home Using the National Disability Insurance Scheme: Family Members' Planning Experiences

Australian Journal of Social Issues, EarlyView.
ABSTRACT For adults with intellectual disability and their families, future planning and moving out of the family home in Australia will increasingly occur within the context of the National Disability Insurance Scheme (NDIS). As a market‐based, individualised funding system its impact on this transition remains largely unknown. This paper reports on a
I. Belperio, R. Walker, C. Bigby, I. Wiesel, F. Rillotta, C. Hutchinson   +5 more
wiley   +1 more source

Modeling the re-patronage intention of Malaysian green hotels using expectation-confirmation theory and theory of perceived value

Humanities & Social Sciences Communications
This study develops and tests a novel integrated framework based on Expectation-Confirmation Theory (ECT) and the Theory of Perceived Value (TPV) to examine the re-patronage intention of guests in Malaysian green hotels.
Xue Xu, Mohammad Masukujjaman, Farid Ahammad Sobhani, Kifayat Nahiyan Rafi   +3 more
doaj   +1 more source

Revisiting Intention in Food Service Outlet of Five-Star Hotels: A Quantitative Approach Based on Food Service Quality

Sport i Turystyka
This research looked at how food service quality impacts guest satisfaction and revisited the intention of a hotel’s food service outlet. We have collected 260 responses from restaurant patrons of 17 five-star hotels, and the proposed correlations were ...
Mohammad Badruddoza Talukder, Sanjeev Kumar   +1 more
doaj   +1 more source

Total Quality Management Implementation and Guest Satisfaction in Hospitality

Amfiteatru Economic, 2017
Total quality management (TQM) has become a modern system of constant improvement of the quality of all company activities. The purpose of this study is to measure the expectations and satisfaction of the guests concerning the attribute quality of the hotel product. Furthermore obtained results were compared in such a way as to analyze particularly the
Knezevic, Miroslav, Cerovic, Slobodan, Dzamic, Vladimir, Radojevic, Tijana   +3 more
openaire   +3 more sources

Implementing Indigenous Data Sovereignty in Australia: A Five‐Phase Framework for Indigenous Data Governance

Australian Journal of Social Issues, EarlyView.
ABSTRACT This article presents the development of a five‐phase Indigenous Data Governance (IDGov) Framework in Australia, focusing on partnerships between the Aboriginal Community Controlled Health Organisation (ACCHO) sector and non‐Indigenous health entities.
Jacob Prehn, Michael A. Guerzoni, Maggie Walter, Gawaian Bodkin‐Andrews, Bobby Maher   +4 more
wiley   +1 more source

Expectations and Reality: The Lived Experiences of Australians With Psychosocial Disability Within the NDIS

Australian Journal of Social Issues, EarlyView.
ABSTRACT While Australia's National Disability Insurance Scheme (NDIS) was founded on principles of choice and control, for people with significant mental health challenges (what the NDIS calls ‘psychosocial disability’) these ideals often remain elusive. Support systems continue to be fractured and in the context of ongoing policy reforms, it is vital
Joel Hollier, Jennifer Smith‐Merry
wiley   +1 more source

Guestology and Guest Satisfaction-The Success of Hospitality

International Research Journal on Advanced Engineering and Management (IRJAEM)
Guestology is a term introduced by Bruce Laval of the Walt Disney it method that all the arranging’s members must treat consumers like visitors and control the arranging from the guest’s point of view “GPOV”. It has happened convinced that guestology form it attainable to increase companion delight, that leads to more repeat visits, that in proper ...
null Mr. Rupinderjeet Singh, null Ms. Navita Saini   +1 more
openaire   +1 more source