Results 111 to 120 of about 273,485 (305)
Augmented Reality and Guest Satisfaction in Hotels in South-East, Nigeria
International Journal of Home Economics, Hospitality and Allied ResearchThe need for personalized and quick response services in hotels using technology, led this study to examine the influence augmented reality on guest satisfaction in hotels in south-east Nigeria.
Omelebele Anunobi +3 more
doaj +1 more source
The Impact of Smart Hotel Technology on Guest Satisfaction and Loyalty: A User Competency Perspective [PDF]
African Journal of Hospitality, Tourism and LeisureThis study investigates the impact of smart hotel technology on guest satisfaction and loyalty by examining the perceptions and experiences of hotel guests.
Nenden DIANAWATI +5 more
doaj +1 more source
Large Language Model‐Based Chatbots in Higher Education
Advanced Intelligent Systems, Volume 7, Issue 3, March 2025.The use of large language models (LLMs) in higher education can facilitate personalized learning experiences, advance asynchronized learning, and support instructors, students, and researchers across diverse fields. The development of regulations and guidelines that address ethical and legal issues is essential to ensure safe and responsible adaptation
Defne Yigci +4 more
wiley +1 more source
AI Impact on Hotel Guest Satisfaction via Tailor-Made Services: A Case Study of Serbia and Hungary
InformationThis study examines the level of implementation of artificial intelligence (AI) in the personalization of hotel services and its impact on guest satisfaction through an analysis of tourists’ attitudes and behaviors The focus of the research is on how ...
Ranko Makivić +7 more
doaj +1 more source
American Journal of Community Psychology, EarlyView.Abstract Mobile technologies have become significant resources for crisis communication and social support in recent years. However, despite empirical evidence pointing to the centrality of these technologies for parenthood in everyday life, it is yet unknown how parents' coping resources play a role in the digital environment.
Daphna Yeshua‐Katz +2 more
wiley +1 more source
WorldThis study examines digital hospitality as a socio-technical system in which technological adoption and human resource (HR) practices jointly shape guest experiences and workforce dynamics.
Nikica Radović +4 more
doaj +1 more source
The Role of Raw Material Quality in Reducing Guest Complaints in Hotel Culinary Operations [PDF]
SHS Web of ConferencesThe quality of raw ingredients used in hotel kitchens plays a vital role in shaping guest satisfaction and overall dining experiences. However, challenges such as ingredient perishability, inconsistent flavor profiles, supply disruptions, and varying ...
Aulia Firmansyah +4 more
doaj +1 more source
Mystery Shopping: In-depth measurement of customer satisfaction [PDF]
This paper will discuss the phenomenon Mystery Shopping in the fieldof customer satisfaction measurement techniques. By using theliterature about Mystery Shopping definitions and restrictions of thisinstrument will be presented.
Hesselink, M., Wiele, A. van der
core +1 more source
Key sources when formulating competitive advantages for hotel chains [PDF]
, 2018 Th is paper's purpose was to identify the key sources when formulating competitive advantages of hotel chains. Th e research assessed the fi nancial activities performance included in annual hospitality industry reports and on their ...
Britchenko, Igor +4 more
core +3 more sources
American Journal of Community Psychology, EarlyView.Abstract Although peer support is central to the social model approach emphasized in sober living houses (SLHs), no longitudinal studies have examined helping among SLH residents. This longitudinal study examined benefits of helping in three contexts among SLH residents. Data were from 205 participants entering 28 SLHs across 2021–2023. Interviews were
Sarah E. Zemore +4 more
wiley +1 more source