Results 71 to 80 of about 8,720 (263)
Business Leadership Driven by Honesty and Transparency: Investigating the Nexus Between Sustainability Certifications, Customer Trust, and Satisfaction [PDF]
Business leadership driven by sustainability certifications has become a critical approach for signaling environmental responsibility and building customer trust in the hospitality industry.
Tetiana Zavalii +5 more
doaj +1 more source
Large Language Model‐Based Chatbots in Higher Education
The use of large language models (LLMs) in higher education can facilitate personalized learning experiences, advance asynchronized learning, and support instructors, students, and researchers across diverse fields. The development of regulations and guidelines that address ethical and legal issues is essential to ensure safe and responsible adaptation
Defne Yigci +4 more
wiley +1 more source
Exploring Hotel Guest Satisfaction through Thematic Analysis
This study investigated guest satisfaction drivers at Hotel Santika Premiere ICE BSD through a thematic analysis of 1,008 guest reviews. The research addressed the growing need for data-driven insights in the hospitality industry to better understand guests' diverse needs and expectations.
Astuti Kusumawicitra Laturiuw +2 more
openaire +1 more source
This review explores the transformative impact of artificial intelligence on multiscale modeling in materials research. It highlights advancements such as machine learning force fields and graph neural networks, which enhance predictive capabilities while reducing computational costs in various applications.
Artem Maevskiy +2 more
wiley +1 more source
Development of loyalty programmes in the hotel industry
Purpose – In the very beginning when loyalty programmes were being developed, hoteliers were mostly involved as partners of airline companies. However, once they realized the obvious numerous advantages that airlines were gaining, hoteliers began to ...
Marina Laškarin
doaj +1 more source
FACTOR ANALYSIS TO GUEST SATISFACTION DIFFERENTIATED BY INCOME SEGMENT
Currently fast growing researches on the factors of customer satisfaction, especially in the services sector and tourism. Indonesian as a famous tourism market is going through a period of great change in the current era in term of the demand for tourism destination attraction. One of the tourism destination is Ragunan Zoo Park.
openaire +2 more sources
Abstract Although peer support is central to the social model approach emphasized in sober living houses (SLHs), no longitudinal studies have examined helping among SLH residents. This longitudinal study examined benefits of helping in three contexts among SLH residents. Data were from 205 participants entering 28 SLHs across 2021–2023. Interviews were
Sarah E. Zemore +4 more
wiley +1 more source
Augmented Reality and Guest Satisfaction in Hotels in South-East, Nigeria
The need for personalized and quick response services in hotels using technology, led this study to examine the influence augmented reality on guest satisfaction in hotels in south-east Nigeria.
Omelebele Anunobi +3 more
doaj +1 more source
The Impact of Smart Hotel Technology on Guest Satisfaction and Loyalty: A User Competency Perspective [PDF]
This study investigates the impact of smart hotel technology on guest satisfaction and loyalty by examining the perceptions and experiences of hotel guests.
Nenden DIANAWATI +5 more
doaj +1 more source
The Insistence of Blackness and the Persistence of Antiblackness in Ireland
ABSTRACT This paper positions Ireland as a critical site for examining the insistence of blackness and an antiblackness created and sustained through Irish ethnonationalist imaginaries and exclusionary processes. Drawing on connected sociologies and Irish Black Studies, this enquiry argues that antiblackness in Ireland operates as a generational force,
Philomena Mullen
wiley +1 more source

