Results 1 to 10 of about 1,452 (161)

HCAHPS Survey Results: Impact of Severity of Illness on Hospitals' Performance on HCAHPS Survey Results [PDF]

Journal of Patient Experience, 2014
Background The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is used by the Centers of Medicare and Medicaid (CMS) to assess inpatient satisfaction.
James I. Merlino MD, FACS, FASCRS, Carmen Kestranek, Daniel Bokar, Zhiyuan Sun MS, Steven E. Nissen MD MACC, David L. Longworth MD, FACP   +5 more
doaj   +3 more sources

Turkish Adaptation and Psychometric Evaluation of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey: A Multicenter Study. [PDF]

Nurs Health Sci
ABSTRACT Patient experience is a critical indicator of healthcare quality and therefore requires assessment using robust measurement tools. One such is the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. However, limited evidence supports its validation, underscoring the need for further psychometric evaluation across ...
Gülşen M, Dirik HF, Kaymaz K, Kuşçu A, Yazici M, Yerlikaya I, Baylam İ.   +6 more
europepmc   +2 more sources

Hospital-Level Nurse Communication and 30-Day Readmission in United States Acute Care Hospitals: A Cross-Sectional Centers for Medicare and Medicaid Services Hospital Compare Analysis [PDF]

Nursing Reports
Background: Nurse–patient communication is a nurse-associated, interprofessionally delivered care-process indicator captured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), but its hospital-level association with ...
Pham Minh Son, Huu Thuan Vo, Vu Thi Xim, Thi Kim Ngan Tran, Thi My Nhung Pham, Thi Anh Nguyen   +5 more
doaj   +2 more sources

Quality of hospital medicine care in Veterans Affairs hospitals versus non-Veterans Affairs hospitals: A systematic review of comparative studies. [PDF]

J Hosp Med
Abstract Background The Veterans Health Administration (VA) cares for more than one million hospitalized Veterans each year. There is limited knowledge on how hospital medicine care in VA facilities compares with non‐VA hospitals in terms of the Institute of Medicine domains of healthcare access, patient experience, quality, clinical outcomes, and cost.
Shekelle PG, Burke RE, Apaydin EA, Begashaw MM, Wray CM.   +4 more
europepmc   +2 more sources

Inpatients' Experiences and Associated Factors at a Tertiary Hospital in Vietnam: A Cross-Sectional Study. [PDF]

Health Sci Rep
ABSTRACT Background and Aims In the current global context, as society continues to evolve, the increasing demand for healthcare services poses significant challenges to the quality of care. Patient experience is regarded as a crucial factor that not only enhances individual satisfaction but also directly impacts the performance of the healthcare ...
Lien NTH, Thu LT.
europepmc   +2 more sources

Patient satisfaction: A feature of quality metrics within the inpatient healthcare system – A narrative review [PDF]

Journal of Family Medicine and Primary Care
Introduction: The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey reports patients’ perceptions of hospital care. Analyzing results from HCAHPS surveys has been instrumental in assessing and improving patient perceptions ...
Ali B. A. Jabbar, Eva M. Holland, Abubakar Tauseef, Amna Noor, Maryam Zafar, Muazzam Mirza, Thaler Klaus, Thomas Frederickson, Mohsin Mirza   +8 more
doaj   +2 more sources

HCAHPS: having constant communication augments hospital and patient satisfaction

BMJ Open Quality, 2022
Background and aim The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) has become a standardised instrument to measure hospitalised patients’ perception of care.
Raghu Tiperneni, Shailee Patel, Farah Heis, Samara Ghali, Doantrang Du, Wael Ghali, Lauren Russo, Kenneth Granet   +7 more
doaj   +3 more sources

Predictors of a Top-Box Patient Experience: A Retrospective Observational Study of HCAHPS Data at a Safety Net Institution

Journal of Patient Experience, 2021
Hospitals commonly seek to improve patient experience as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, yet there are limited data to guide improvement efforts.
Kimberly A. Indovina MD, Angela Keniston MSPH, Venkata Manchala MD, Marisha Burden MD   +3 more
doaj   +1 more source

The Gift of Feedback: Child HCAHPS [PDF]

Pediatrics, 2017
* Abbreviations: CMS — : Centers for Medicare and Medicaid Services HCAHPS — : Hospital Consumer Assessment of Healthcare Providers and Systems Instruments to measure and assess patient experience are widely used in US hospitals.
Kerry L, Rosen, Steven, Allen
openaire   +2 more sources

Hospital Consumer Assessment of Healthcare Providers and Systems survey response rates are significantly affected by patient characteristics and postoperative outcomes for patients undergoing primary total knee arthroplasty.

PLoS ONE, 2021
IntroductionThe Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey measures patients' satisfaction of their hospital experience. A minority of discharged patients return the survey.
Michael R Mercier, Anoop R Galivanche, Wyatt B David, Rohil Malpani, Neil Pathak, Ari S Hilibrand, Lee E Rubin, Jonathan N Grauer   +7 more
doaj   +1 more source