Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences [PDF]
ObjectivesQuality improvement (QI) requires data, indicators, and national benchmarks. Knowledge about the usefulness of Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) data are lacking.
Ron D Hays, Denise D Quigley
exaly +2 more sources
HCAHPS: Nursing's Moment in the Sun [PDF]
n August 1, 2007, the Centers for Medicare and Medicaid Services (CMS) issued a final rule to update the hospital inpatient prospective payment system (IPPS) for fiscal year (FY) 2008. While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) offers hospitals an opportunity to increase revenues (CMS projects about a 2 ...
Franklin A. Shaffer, Carol Tuttas
core +4 more sources
Structured, Timely, and Individualized Patient Feedback to Residents and its Effect on HCAHPS Scores
Physician communication is integral for improving patients’ experience and clinical outcomes. Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores are used by the Centers for Medicare & Medicaid Services to assess the quality ...
Muhammad Nabeel MD, MPH +4 more
doaj +2 more sources
Consumers' Use of HCAHPS Ratings and Word‐of‐Mouth in Hospital Choice [PDF]
Objective. To investigate the impact of the HCAHPS report of patient experiences and word‐of‐mouth narratives on consumers' hospital choice.Data Sources. Online consumer research panel of U.S. adults ages 18 and older.Study Design/Data Collection/Extraction Methods.
John W, Huppertz, Jay P, Carlson
openaire +4 more sources
Perioperative Factors Associated with HCAHPS Responses of 2,758 Surgical Patients [PDF]
To determine perioperative treatments and events associated with Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey responses.Retrospective analysis.Single tertiary care, academic, urban, level-1 trauma center.Final cohort represents 2,758 consecutive surgical inpatients meeting criteria for evaluation by HCAHPS.Responses ...
Dermot P, Maher +9 more
openaire +4 more sources
Objective: To assess variation in patient-reported experience in inpatient neurology patients. Patients and Methods: We retrospectively identified 1045 patients 18 years and older admitted to a neurology service and discharged from January 1, 2013 ...
Kristine T. Hanson, MPH +5 more
doaj +3 more sources
The relationships between HCAHPS communication and discharge satisfaction items and hospital readmissions [PDF]
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey has become a key metric used by organizations and patients to evaluate patient experience.
Fadi Hachem +5 more
doaj +2 more sources
Patient evaluations of the interpersonal care experience (ICE) in U.S. hospitals: A factor analysis of the HCAHPS survey [PDF]
The Hospital Consumer Assessment of Healthcare Providers and Systems survey (HCAHPS) is widely used to evaluate patients’ perceptions of their inpatient healthcare experiences.
Geoffrey Silvera, Jonathan Clark
doaj +2 more sources
The impact of response rate on Hospital Consumer Assessment of Healthcare Providers and System (HCAHPS) dimension scores [PDF]
Patient experience measurement is receiving considerable attention from hospital executives, healthcare leaders, purchasers such as the Centers for Medicare and Medicaid Services (CMS), and patients.
Erin Godden +3 more
doaj +2 more sources
Introduction: This paper reviews the significance of HCAHPS knowledge of current employees at St. John Providence hospital in Novi and Southfield.
Takacs, Toni
core +6 more sources

