, 2020 The tourism sector has become a very important worldwide industry because it generates many job positions, impact on the economy as well as creating benefits for growth and increase of demands. It is a destination that advances towards the future without losing its essence, its history, traditions and customs.
Silva Gabriel, Michelle Deyanira +1 more
openaire +2 more sources
Over‐Tourism: A Review and Research Agenda
Global Business and Organizational Excellence, EarlyView.ABSTRACT Managing tourism destinations is essential for ensuring the sustainable tourism development of both the tourism industry and the communities that host tourists and visitors. An issue which has risen in prominence in the post‐pandemic era is over‐tourism posing significant threats to the environment, economy, and social well‐being of ...
Komathi Wasudawan, Marc Arul Weissmann
wiley +1 more source
The marketing concept of customer value of hospitality service [PDF]
Marketing i Menedžment Innovacij, 2015 Customer value is a significant part of marketing activity of the company, especially in the modern state of Ukrainian economy. Globalization, crisis transformation in the service sector, falling consumer demand, a glut of supply of hotel services and ...
O.V. Gerasimenko
doaj
Managing customer behaviour dynamics in the multi-channel e-business environment: Enhancing customer relationship capital in the global hotel industry [PDF]
, 2003 Panos Louvieris +2 more
openalex +1 more source
The Palestinian Conflict and the Further IT Use From the Greek and Turkish Hotels
Strategic Change, EarlyView.ABSTRACT The current conflict in Palestine substantially affects tourism and hotel operations in the Eastern Mediterranean. The study examines the Palestinian conflict's effect on the hotel industry's willingness to further use information technology (IT) as a means for handling the crisis.
Serkan Uzunogullari +2 more
wiley +1 more source
AN ANALYSIS OF THE GAP IN THE PERCEPTIONS OF HOTEL MARKETING MANAGERS AND BUSINESS TRAVELERS REGARDING INFORMATION TECHNOLOGY FACILITIES IN HOTEL GUESTROOMS IN HONG KONG [PDF]
, 2004 Eric S.W. Chan
openalex +1 more source
The Use of Artificial Intelligence (AI) in Talent Acquisition: The Case of Greek Luxury Hotels
Strategic Change, EarlyView.ABSTRACT This study introduces a framework for the adoption of Artificial Intelligence (AI) driven technology to talent acquisition processes in luxury hotels. This qualitative study employed 23 semi‐structured interviews to explore the perceptions of professionals on AI in luxury hotels in Greece.
Evangelia Marinakou +2 more
wiley +1 more source
A Bibliometric Review of Digitalization in Tourism Supply Chains in the Context of Industry 4.0
Strategic Change, EarlyView.ABSTRACT The tourism industry has experienced significant turbulence over the past two decades, characterized by dramatic advancements and formidable challenges. One notable development has been the application of Industry 4.0 technologies to various areas of the tourism supply chain. This review employs the bibliometric method to identify the research
Nghia Thi Minh Luu +4 more
wiley +1 more source
Technology‐Enabled Sustainability: Behavior‐Based Carbon Footprint Levy in Hotels
Strategic Change, EarlyView.ABSTRACT The paper explores the predisposition of domestic and international urban tourists of Athens, Greece, to pay an app‐calculated green levy based on the carbon footprint (CF) of their hotel stay. The study employs fuzzy‐set qualitative comparative analysis (fsQCA) to explore the complex configurations between the effects of the sustainable hotel
Kyriaki Glyptou
wiley +1 more source