Results 91 to 100 of about 4,006,741 (351)

The Impact of Self‐Checkout Technology on Shopping Behavior in B2B Retail: Evidence From Point‐Of‐Sale Transaction Data

Journal of Consumer Behaviour, EarlyView.
ABSTRACT This study examines the impact of self‐checkout technology implementation on B2B customer shopping behavior using a novel methodological approach that combines propensity score matching with difference‐in‐differences analysis on actual point‐of‐sale transaction data.
Jindřich Špička, Michaela Dvořáková   +1 more
wiley   +1 more source

Analysis of Chinese Tourists in Japan by Text Mining of a Hotel Portal Site

, 2019
With an increasingly large number of Chinese tourists in Japan, the hotel industry is in need of an affordable market research tool that does not rely on expensive and time-consuming surveys or interviews. Because this problem is real and relevant to the
Carreón, Elisa Claire Alemán, Hiraoka, Toru, Nonaka, Hirofumi   +2 more
core   +2 more sources

Consumer Acceptance of Conversational Bots: Systematic Literature Review and Meta‐Analysis

Journal of Consumer Behaviour, EarlyView.
ABSTRACT As consumers increasingly rely on conversational bots for daily tasks, evidence surrounding motivations for acceptance remains scattered. A systematic literature review (SLR) was conducted on 64 journal articles published between 2008 and 2024, of which 48 provided sufficient quantitative data for inclusion in a meta‐analysis.
Omar H. Fares, Seung Hwan (Mark) Lee
wiley   +1 more source

Service Quality and the Mediating Effect of Corporate Image on the Relationship between Customer Satisfaction and Customer Loyalty in the Malaysian Hotel Industry

Gadjah Mada International Journal of Business, 2014
Service quality is vital to the success of  any service organization. The rapid growth of the Malaysian hotel industry in the 2000’s forced hotel operators to seriously recognize the importance of service improvement in order to gain competitive ...
Boon-Liat Cheng
doaj   +1 more source

The Competency Gap of Hotel Management Graduates From Hotel Supervisor’s Perspective

Malaysian Management Journal, 2020
The hotel industry has gained prominence in Malaysia and with the global nature of the industry, human resource issues need to be addressed to ensure that the industry remains competitive.
Andi Tamsang Andi Kele, Syed Azizi Wafa Syed Khalid Wafa   +1 more
doaj   +1 more source

THE PROCUREMENT PROCESS IN THE HOTEL INDUSTRY∗

Tourism and hospitality management, 2007
Procurement has a vital role in the hotel industry, with hotel performance depending largely upon how well it operates. This role consists of ensuring the continuous supply of a hotel and its departments with the materials and equipment required to operate a hotel, enable its warehousing and transportation divisions to function properly and ensure the ...
Pavia, Nadia, Ivanovic, Sasa
openaire   +2 more sources

The Use of Twitter by Luxury and Midscale Hotels [PDF]

, 2013
Twitter has demanded a presence in company brands since its start up in 2008, including the hotel industry. As an up and coming marketing tool, the social media website is still new to both hotels and their guests.
Tselepidakis, Yolanda M
core   +1 more source

Framing Modern Slavery: Do Stakeholders Talk Past Each Other?

Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration, EarlyView.
ABSTRACT Modern slavery literature has thus far mostly adopted a downstream perspective, in the sense that researchers investigated corporate actors' responses after the enactment of transparency legislation. The common finding is that corporate disclosure is poor and ineffective, contributing to a failure to eradicate modern slavery.
Sylvain Durocher, Darlene Himick, Leigh Ellen Walsh   +2 more
wiley   +1 more source

A Learning Hotel Model for Iranian Hotel Industry

Muṭāli̒āt-i Mudīriyyat-i Gardishgarī, 2023
Organizations are forced to adapt themselves to the ever-increasing advances in knowledge and technology in order to survive in this changing environment. They are to take fundamental measures and changes based on innovation, flexibility, responsiveness, creative redefinition of the market and new opportunities, and resources to gain a competitive ...
Morteza Bazrafshan, Hamid Zargham Borujeni, Mahdi Karobi   +2 more
openaire   +1 more source

INTEGRATED BUSINESS STRATEGY AND ITS CONSTRUCTS: PILOT STUDY AT HOTELS IN MALAYSIA [PDF]

Since hotel industry is major contributor to the growth of Tourism Industry in Malaysia, it is vital to take into consideration of issues that are being carried by the industry.
Faizuniah Pangil, Khulida Kirana Yahya, Shahrin Saad   +2 more
core