The Trickle-Down Effect of Responsible Leadership on Employees' Pro-Environmental Behaviors: Evidence from the Hotel Industry in China. [PDF]
Int J Environ Res Public Health, 2021 Tian H, Suo D.
europepmc +1 more source
Managing customer behaviour dynamics in the multi-channel e-business environment: Enhancing customer relationship capital in the global hotel industry [PDF]
, 2003 Panos Louvieris +2 more
openalex +1 more source
Boston Hospitality Review: Winter 2019 [PDF]
, 2019 TABLE OF CONTENTS: "Training: The Necessity of Error Management Training in the Hospitality Industry" by Priyanko Guchait; "Trends: Green Hotels: An Overview" by Minu Agarwal and Prashant Das; "Tourism: Panacea or peril?
Agarwal, Minu +11 more
core
Embarrassed to Observe: The Effects of Directive Language in Brand Conversation
Psychology &Marketing, EarlyView.ABSTRACT In social media, marketers attempt to influence consumers by using directive language, that is, expressions designed to get consumers to take action. While the literature has shown that directive messages in advertising have mixed results for recipients, we know little about the effects of directive brand language on consumers who see brands ...
Andria Andriuzzi, Géraldine Michel
wiley +1 more source
Assessing customer financial risk perception and attitude in the hotel industry: Exploring the role of protective measures against COVID-19. [PDF]
Int J Hosp Manag, 2022 Quan L, Al-Ansi A, Han H.
europepmc +1 more source
Arbitration in the San Francisco Hotel and Restaurant Industries
, 1953 Robert Littler, Van D. Kennedy
openalex +2 more sources
After‐Sales Services Coordination Contracts in Platforms With Integration Mode Operations
Naval Research Logistics (NRL), EarlyView.ABSTRACT In service operations, there is an emerging integration mode between platforms, such as Gaode‐Maps DiDi‐Chuxing. In this mode of operation, consumers order on an integrated platform (such as Gaode‐Maps), but accept services from a professional platform (such as DiDi‐Chuxing) or an offline integrator (such as a taxi company).
Weihua Liu +3 more
wiley +1 more source
Underdog Environmental Expectations and Environmental Organizational Citizenship Behavior in the Hotel Industry: Mediation of Desire to Prove Others Wrong and Individual Green Values as a Moderator. [PDF]
Int J Environ Res Public Health, 2022 Elshaer IA, Azazz AMS, Fayyad S.
europepmc +1 more source
Stakeholders’ environmental influence. An empirical analysis in the Spanish hotel industry [PDF]
, 2003 José Joaquín Céspedes Lorente +2 more
openalex +1 more source
Consumer Perception of Boutique Hotel: A Pilot Study [PDF]
, 2011 In most situations, consumers purchase or use built-in products and services; however, it is sometimes necessary to customize products to satisfy consumers’ needs and desires.
Chung, Jellna, Kim, SeungHyun, Ph.D.
core +2 more sources