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A meta-analysis of experienced incivility and its correlates: Exploring the dual path model of experienced workplace incivility.

Journal of Occupational Health Psychology, 2022
The present study proposes and examines a theoretical Dual Path Model of Experienced Workplace Incivility using meta-analytic relationships (k = 246; N = 145, 008) between experienced incivility and frequent correlates.
A. Chris   +7 more
semanticscholar   +1 more source

Can incivility be informative? Client incivility as a signal for provider creativity.

Journal of Occupational Health Psychology, 2022
Workplace incivility is generally viewed as a deleterious interpersonal stressor. Yet, alternative theories suggest that incivility may have instrumental implications for some targets. Applying signaling theory, we study client-provider relationships in a health care context to unpack linkages between incivility enacted by organizational outsiders and ...
Russell A. Matthews   +4 more
openaire   +2 more sources

Browsing away from rude emails: Effects of daily active and passive email incivility on employee cyberloafing.

Journal of Occupational Health Psychology, 2022
The increasing prevalence of information communication technologies (e.g., computers, smartphones, and the internet) has made the experience of email incivility and the engagement in cyberloafing more common in the workplace.
Zhiqing E. Zhou   +2 more
semanticscholar   +1 more source

Exploring the effect of workplace incivility on job outcomes: testing the mediating effect of emotional exhaustion

Journal of Organizational Effectiveness, 2022
PurposeThe main goal of this research study is to look at the mediating effect of emotional exhaustion in the association between workplace incivility and job outcomes (job stress, job satisfaction, and employee turnover intentions).Design/methodology ...
Z. Parray   +2 more
semanticscholar   +1 more source

How Online Incivility Affects Consumer Engagement Behavior on Brands’ Social Media

Journal of services research, 2022
Research on consumer engagement in social media is flourishing. However, online incivility is rampant and its effect on consumer engagement is unknown.
Jeremy S. Wolter, T. Bacile, Pei Xu
semanticscholar   +1 more source

Workplace Incivility in Schools

International Journal of Adult Vocational Education and Technology, 2011
This paper investigates the prevalence of coworker and supervisor incivility in the context of K-12 schools and incivility’s possible link to teachers’ commitment to the school and turnover intent. The data were collected via surveys from 94 middle school teachers in the United States.
Stephanie M. Reio, Thomas G. Reio
openaire   +2 more sources

INCIVILITY AS IDENTITY

2020
Incivility can undermine the legal profession's work and effectiveness. However, existing scholarship, focused on explaining lawyer incivility as an overextension of zealous advocacy, poor training, or a business-driven model of lawyering, has misconceived a key facet of incivility.
openaire   +1 more source

Supervisor incivility and turnover intention of the employees in the hospitality industry of China

International Journal of Contemporary Hospitality Management, 2022
Purpose As supervisor incivility and its negative effect may impact employees’ psychological health and even the sustainable development of hospitality enterprises, this study aims to explore the channels through which it affects employee turnover ...
Jie Yin, Yingchao Ji, Yensen Ni
semanticscholar   +1 more source

Incivility as Dissent

Political Studies, 2019
State attempts to legislate for civility, such as the UK’s Injunctions to Prevent Nuisance and Annoyance, are usually challenged on libertarian grounds. This article develops a novel democratic challenge to such legislation, arguing that un-civil behaviours sometimes constitute masked expressions of dissent.
openaire   +2 more sources

Workplace incivility and its socio-demographic determinants in India

International Journal of Conflict Management, 2022
Purpose The purpose of this study is to present an empirical account of the prevalence and socio-demographic determinants of workplace incivility (experienced and instigated) in the Indian workplace.
Richa Chaudhary   +2 more
semanticscholar   +1 more source

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