Results 221 to 230 of about 20,012 (253)

Assessment of patient satisfaction with endoscopy using an interactive voice response system

Gastroentérologie Clinique et Biologique, 2006
The aim of this study was to determine the feasibility of patient's satisfaction assessment after endoscopy using an interactive voice response (IVR) system.A specific IVR system was developed for this study and proposed to patients by 161 private gastroenterologists after an endoscopic procedure.
Claude, Altman, Thomas, Birraux, Jean, Lapuelle, Jean-Christophe, Letard, Franck, Tusseau, Jean-Marc, Canard   +5 more
openaire   +2 more sources

Interactive voice response system compliance in chronic myeloid leukemiapopulation.

Journal of Clinical Oncology, 2012
e19589 Background: Recent advances in telecommunication technology have created sophisticated systems to support and evaluate chronic disease. The telephone-based interactive voice response system (IVRS) is a simple method of delivering specific health information to patients and allowing them to interact with care providers.
Araceli Garcia-Gonzalez, Patricia Ault, Loretta A. Williams, Janet L. Williams, Charles S. Cleeland, Jorge E. Cortes   +5 more
openaire   +1 more source

SIP-based Interactive Voice Response System using FreeSwitch EPBX

2013 Tenth International Conference on Wireless and Optical Communications Networks (WOCN), 2013
Accessing information during a call without having to open up a web browser in a phone is not only easier but also efficient in time-constraint situations. To achieve this, we have implemented an Interactive Voice Response System (IVRS) for SIP-based phones. Telecommunication services plays a vital role in exchange of information.
Abdullah Mohammad Ansari, Md. Faisal Nehal, Mohammed Abdul Qadeer   +2 more
exaly   +2 more sources

Recognition of emotions in interactive voice response systems

8th European Conference on Speech Communication and Technology (Eurospeech 2003), 2003
Sherif M. Yacoub, Steven J. Simske, Xiaofan Lin, John Burns 0003   +3 more
openaire   +1 more source

System and method for providing universal access to interactive voice response systems

The Journal of the Acoustical Society of America, 2002
A system and method for allowing callers using DP telephones to access IVR systems, including monitoring DP signals until a dialed digit is recognized, where the DP signals are generated by a transmission element and received by a reception element within a telephone network, and where the monitoring does not interfere with the DP signals, sending the ...
openaire   +1 more source

An Experimental Study to Explore Usability Problems of Interactive Voice Response Systems

2012
While interactive voice response (IVR) systems employing touch tone interface (TTI) are popularly used these days, they are generally known for their inconvenience. This is not only because of the characteristics that TTI inherently has, but also because of lack of understanding of IVR system users.
openaire   +1 more source

Method and apparatus for an interactive voice response system

The Journal of the Acoustical Society of America, 2008
Wendy-Ann Coyle, Stephen James Haskey
openaire   +1 more source

Interactive voice response systems for improving delivery of ambulatory care.

The American journal of managed care, 2009
To comprehensively describe the populations, interventions, and outcomes of interactive voice response system (IVRS) clinical trials.We identified studies using MEDLINE (1950-2008) and EMBASE (1980-2008). We also identified studies using hand searches of the Science Citation Index and the reference lists of included articles.
Natalie, Oake, Alison, Jennings, Carl, van Walraven, Alan J, Forster   +3 more
openaire   +1 more source

Tandem queueing system with impatient customers as a model of call center with Interactive Voice Response

Performance Evaluation, 2013
Chesoong Kim, Alexander Dudin, Sergey Dudin   +2 more
exaly  

- Interactive Voice Response Systems

2002
openaire   +1 more source