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Intercultural Competence Assessment
2016This chapter explains how practitioners use intercultural competence in their professions and how academics and trainers assess intercultural competence. The chapter begins with an explanation of the purpose, the design, and the implementation of intercultural competence assessment in different contexts.
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Intercultural competence @ SMEs
2015The experiences with intercultural competence training at the Hanze International Business School Groningen may serve as a blueprint for augmenting professional intercultural behaviour at the SME work floor. The set-up of the training is based on current intercultural communication theory and models, and has as its basic assumption that a change in ...
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