Results 231 to 240 of about 2,085,108 (248)

Characterising the concept of service experience

Journal of Service Management, 2011
Anu Helkkula
exaly  

Customer engagement behaviors: The role of service convenience, fairness and quality

Journal of Retailing and Consumer Services, 2018
Tom Chen, Vaibhav Shekhar, Sanjit Roy
exaly  

E-S-QUAL

Journal of Service Research, 2005
Valarie Zeithaml, A Parasuraman
exaly  

Service loyalty

European Journal of Marketing, 2002
Albert Caruana
exaly  

Navigating the Health Service Network: Helping Cancer Survivors Find What They Need

Ca-A Cancer Journal for Clinicians, 2002
exaly  

Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality

International Journal of Research in Marketing, 1996
Pratibha A Dabholkar
exaly  

Social Service and the Cancer Patient

Ca-A Cancer Journal for Clinicians, 1958
exaly  

The Service

New England Journal of Medicine, 2009
openaire   +2 more sources

The Role of Dial Access in a Cancer Information Service

Ca-A Cancer Journal for Clinicians, 1972
exaly  

Service experience co-creation: conceptualization, implications, and future research directions

Journal of Service Management, 2015
Anu Helkkula, Elina Jaakkola
exaly