Results 141 to 150 of about 4,726 (262)

iTSMF Australia Annual Conference (LEADit 2014): IT Service Management in a Connected World [PDF]

open access: yes, 2014
Presentation Outline • Background and context • ITSM process assessment • International standard for process assessment ISO/IEC 15504 • Software-mediated process assessment approach • Automating business ...
Kennedy, Graham, Shrestha, Anup
core  

Konsep Baik (Kebaikan) dan Buruk (Keburukan) dalam Al-Qur’an

open access: yesMimbar, 2007
Segala bentuk tindakan manusia mengacu pada pandangannya tentang baik dan buruk. Nilai kebaikan dan keburukan senantiasa akan menjadi sumber rujukan (frame of reference) dalam melakukan berbagai tindakan hidupnya. Nilai baik, dan buruk, bukanlah dominasi
Enoh Enoh
doaj  

Reifegradmodelle für Werkzeuglandschaften zur Unterstützung von ITSM-Prozessen [PDF]

open access: yes, 2013
Dienstleister aus dem Bereich der Informationstechnologie (IT) stehen vor der großen Herausforderung, immer komplexere IT-Dienste kostengünstig anzubieten und diese effizient zu betreiben.
Richter, Christian
core  

Introduce IT Service Management (ITSM) [PDF]

open access: yes
The Operations team at the software company currently works with a fragmented service management system involving manual incident handling, uncoordinated change activities and inefficient request fulfilment.
Haefeli, Samson
core  

IT Service Management Implementation Strategy of Resource Pool Environment

open access: yesDianxin kexue, 2012
This paper summarizes the IT service management implementation present situation, analyzes the construction and operation of the cloud computing environment resource pool for the IT service management system bringing challenges, and puts forward the ...
Chunhua Chen   +3 more
doaj  

Challenges in ITSM digital transformation : a case study [PDF]

open access: yes
Digital transformation is reshaping the landscape of IT Service Management (ITSM), compelling organizations to adopt new technologies, processes, and mindsets to improve service delivery and operational efficiency. This thesis explores the key challenges
Inavolu, Meghana
core  

DEVELOPMENT OF A MATHEMATICAL MODEL OF THE PROCESSES OF INCIDENT MANAGEMENT COMMUNICATIONS SERVICES

open access: yesВестник Северо-Кавказского федерального университета, 2022
Sergei Vladimirovich Yakovlev   +2 more
doaj  

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