Results 131 to 140 of about 4,726 (262)
Evaluation von ITSM-Tools für Integration und Management von Cloud-Diensten am Beispiel von ServiceNow [PDF]
Im Kontext der digitalen Transformation nimmt die Nutzung von IT-Services aus der Cloud in Unternehmen rasant zu. Diese Entwicklung führt zu neuen Herausforderungen im IT Service Management (ITSM). Das auf das Managementinterner IT-Services ausgerichtete
Auth, Gunnar +2 more
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Exploring resilience: a Bayesian study of psychological and financial factors across gender
The study aims to demonstrate gender differences in financial health indicators, assessed through perceptions, lived experiences, and actions to deal with financial crises. The scale used is a composite instrument that includes the eight financial health
Arturo García-Santillán +2 more
doaj +1 more source
Research in Information Technology Service Management (ITSM): Theoretical Foundation and Research Topic Perspectives [PDF]
In information systems (IS), Information Technology Service Management (ITSM) has become a popular research area among IS and management researchers as a result of industry push and the development and advancement of research in service sciences.
Shahsavarani, Narges, Ji, Shaobo
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Resumen El objetivo de esta investigación fue analizar los procesos de enseñanza en cuatro grupos de educación básica con similares características, que estuvieron apoyados con recursos tecnológicos.
Angélica Macías Mendoza +2 more
doaj
A review of information technology service management (ITSM) framework for financial regulatory body [PDF]
Malaysian organisations have realised significant gains by implementing an information technology service management (ITSM) framework and achieved high level of improvements through the implementation of ITSM. Financial Regulatory Body (FRB) in Malaysia.
Kumar, Sashi +2 more
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Efficient IT service management is a current area of concern and the focus of on-going improvement for both business and science. The high dynamics of the software market, globalisation and delivery of high quality IT services are challenges that small ...
Magdalena Ciesielska
doaj
Organizational resilience and culture: A model for information technology service management (ITSM) [PDF]
Organizational change and organizational culture have been studied and written about by many authors, most notably by Edgar Schein (1990, 1992), and are named as critical components of organizational maturity through such industry standards as The ...
Granito, Francis A.
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ITSM Best Practices: Global Themes, Local Solutions [PDF]
Implementing the IT Infrastructure Library (ITIL) IT service management (ITSM) best practices is an expensive and time consuming endeavour. In spite of guidance, many organisations experience failed attempts before experiencing success.
Conger, Sue, Cater-Steel, Aileen
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Gestión de Servicios de TI (ITSM) [PDF]
En la actualidad, en el entorno técnico y de las Tecnologías de la Información, nos encontramos cada vez más con conceptos y siglas como ¿Gestión de Servicios de TI¿, ITSM, ITIL, ISO 20000, COBIT, entre otros.
Oltra Badenes, Raúl Francisco
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EVALUATING AND IMPROVING THE PERFORMANCE OF COLD ASPHALT EMULSION MIXES
This paper describes investigation on the performances of cold asphalt emulsion mixes (CAEMs). The type of emulsion used was a cationic asphalt emulsion. The investigation was carried out at Leeds University, United Kingdom (UK).
I Nyoman Arya Thanaya
doaj

