Results 71 to 80 of about 1,691 (179)

A Lightweight ITSM Framework for Balancing Service Value and Cost Efficiency in Digital MSMEs

open access: yesJournal of Information Systems and Informatics
This study explores how Indonesian Micro, Small, and Medium Enterprises (MSMEs) manage IT services with limited staff and budgets, proposing that a simpler, lightweight approach to IT service management (ITSM) is more suitable for this context.
Marcel Marcel, Jessica Alexander
doaj   +1 more source

Fuzzy Control for PVTOL Stabilization Based on Nested Saturation Functions

open access: yesIEEE Access
In this paper, a new approach for stabilization of the PVTOL is presented, considering the Nested Saturation Controller (NSC) algorithm that has been designed based on the Lyapunov theory for stabilization problem of this mechanical system.
David Lara Alabazares   +3 more
doaj   +1 more source

ITSME

open access: yes, 2017
Uno de los principales objetivos de Internet hoy día es el de establecer un contacto entre personas que se encuentran muy lejos unas de otras. En este Trabajo de Fin de Grado (TFG) contempla otro aspecto que también es importante, establecer conexiones con personas de nuestro entorno más cercano.
openaire   +1 more source

Aprovisionamiento ServiceDesk & ITSM Quirónsalud

open access: yes, 2020
Although in the field of Information Technologies (IT), support and basic management should be completely outperformed, based on the maturity and expansion of best practice methodologies such as ITIL, but the reality of many companies is quite different.
openaire   +2 more sources

Investigating the Influence of Mineral Fillers at Australian Asphalt Mixtures

open access: yesCivil and Environmental Engineering
It is commonly known that mineral fillers significantly affect the asphalt mixture's performance. Superior flexible pavement performance can be ensured by gaining a deeper understanding of the function of filler.
Kareem Abbaas I.   +4 more
doaj   +1 more source

Bacterial EPIYA/EPIYA-like effector motifs and host regulatory pY-SH2 logic: a sequence-informed three-layer convergence model

open access: yesFrontiers in Cellular and Infection Microbiology
Bacterial pathogens frequently manipulate host signaling through short linear motifs (SLiMs) that are compact, rapidly evolvable, and often embedded in flexible effector regions. EPIYA/EPIYA-like effector motifs and related bacterial phosphotyrosine (pY)
Chunyan Wang, Congli Yuan
doaj   +1 more source

Leveraging Engaged Parties in SIP Domains of eTOM Framework by using ITSM Reference Model [PDF]

open access: yesJournal of Advances in Computer Engineering and Technology, 2016
the telecommunications industry plays an important role in providing ICT services to a wide range of customers. In addition to individual customers, corporate customers also are user of these services and have an important role to make return on ...
Faranak Mireskandari   +2 more
doaj  

Improving Multilingual IT Incident Text Translation Using a Two-Stage Cascaded NMT Model Under Air-Gap Conditions

open access: yesMachine Learning and Knowledge Extraction
Information technology service management (ITSM) systems generate large volumes of unstructured incident descriptions. They frequently include multilingual content, code-switching, informal language, and domain-specific terminology. These characteristics
Roman Jevsejev, Dalius Mažeika
doaj   +1 more source

MANAGING IT SERVICES AS A SOURCE OF INNOVATION IN SMALL AND MEDIUM-SIZED ENTERPRISES OF THE ICT SECTOR IN POLAND

open access: yesContemporary Economy, 2017
Efficient IT service management is a current area of concern and the focus of on-going improvement for both business and science. The high dynamics of the software market, globalisation and delivery of high quality IT services are challenges that small ...
Magdalena Ciesielska
doaj  

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