Results 211 to 220 of about 42,839 (257)
Some of the next articles are maybe not open access.

KANO

2011
openaire   +1 more source

A new fuzzy concept approach for Kano’s model

Expert Systems With Applications, 2009
Yu-Cheng Lee
exaly  

Kano's Model: An Integrative Review of Theory and Applications to the Field of Hospitality and Tourism

Journal of Hospitality Marketing and Management, 2013
Amy M Gregory
exaly  

Increasing accuracy of the Kano model – a case study

Total Quality Management and Business Excellence, 2018
Peter Mądzik
exaly  

The nightwatchmen of Kano

Middle Eastern Studies, 1967
openaire   +1 more source

IPA–Kano model: A new tool for categorising and diagnosing service quality attributes

Total Quality Management and Business Excellence, 2012
Ying-Feng Kuo, Wei-Jaw Deng
exaly  

Kano, Mitsuo

2011
openaire   +1 more source

Towards the fine-tuning of a predictive Kano model for supporting product and service design

Total Quality Management and Business Excellence, 2015
Yuri Borgianni, Federico Rotini
exaly  

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