Results 221 to 230 of about 42,839 (257)
Some of the next articles are maybe not open access.

Kano, Koi

2011
openaire   +1 more source

Classifying customer requirements using Kano model and Kano map: the case of hospital services

International Journal of Productivity and Quality Management, 2017
Arash Shahin
exaly  

Contribution to quality research: a literature review of Kano's model from 1998 to 2012

Total Quality Management and Business Excellence, 2015
Tainyi Luor   +2 more
exaly  

Kano, Sansetsu

2011
openaire   +1 more source

Employee Satisfaction: Does Kano's Model Apply?

Total Quality Management and Business Excellence, 2004
Kurt Matzler, Matthias Fuchs
exaly  

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