Results 221 to 230 of about 152,609 (258)
Some of the next articles are maybe not open access.

Modelling customer satisfaction from online reviews using ensemble neural network and effect-based Kano model

International Journal of Production Research, 2019
Jian-Wu Bi, Yang Liu, Zhi-Ping Fan
exaly  

Typology of Kano models: a critical review of literature and proposition of a revised model

International Journal of Quality and Reliability Management, 2013
Arash Shahin
exaly  

IPA–Kano model: A new tool for categorising and diagnosing service quality attributes

Total Quality Management and Business Excellence, 2012
Ying-Feng Kuo, Wei-Jaw Deng
exaly  

Kano, Mitsuo

2011
openaire   +1 more source

Kano, Sansetsu

2011
openaire   +1 more source

Kano, Koi

2011
openaire   +1 more source

Employee Satisfaction: Does Kano's Model Apply?

Total Quality Management and Business Excellence, 2004
Kurt matzler
exaly  

Home - About - Disclaimer - Privacy