Results 271 to 280 of about 169,732,242 (309)
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Adaptive Service Level Management
11th IEEE International Enterprise Distributed Object Computing Conference (EDOC 2007), 2007In the aerospace industry, it is not unusual for an IT infrastructure, which consists of hundreds of applications, thousands of computers, and massive data storage, to serve only a single program. The quality requirement of services varies from time to time and ensuring the quality of services becomes extremely challenging. The difficulty is compounded
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Service Adaptation at Message Level
2011 IEEE World Congress on Services, 2011In SOA, adaptation techniques aim to automatically generate adapters. However, the generation of the adapter is a complicated task and requires extra knowledge to resolve all kinds of mismatches. We propose a novel model, called a protocol structure, which is used to model services and adapters and detect the mismatches among services.
Jianmin Jiang +3 more
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Service Level Agreement Enforcement for Differentiated Services
2006This paper describes a hierarchical architecture of active policies that performs the management of a differentiated services (DiffServ) network. These policies monitor quality of service (QoS) parameters and dynamically optimize some aspects of the existing equipment and services to provide the best possible QoS to users. This helps the enforcement of
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Proceedings of the 8th international conference on Electronic commerce The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet - ICEC '06, 2006
This paper describes an ontology based Service Level Agreement formalisation. OWL and SWRL are chosen to express the ontologies. Use of the ontologies, discussing Ontology Adoption, SLA Instance Creation and Validation is given, followed by a breakdown and discussion of the concepts. Ontologies are grouped by generality and diagrammatic representations
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This paper describes an ontology based Service Level Agreement formalisation. OWL and SWRL are chosen to express the ontologies. Use of the ontologies, discussing Ontology Adoption, SLA Instance Creation and Validation is given, followed by a breakdown and discussion of the concepts. Ontologies are grouped by generality and diagrammatic representations
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Service Level Agreement Design and Service Provisioning for Outsourced Services
2007 Latin American Network Operations and Management Symposium, 2007A business-driven approach to designing service level agreements in an e-commerce environment is proposed. In contrast to conventional SLA design approaches, the one proposed better captures the linkage between service provider and service client by considering the negative business impact (business loss) originated from IT infrastructure failures and ...
Filipe Marques +2 more
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Cycle-Service-Level in Guaranteed-Service supply chains
2013 5th International Conference on Modeling, Simulation and Applied Optimization (ICMSAO), 2013—The Guaranteed-Service Model (GSM) aims at determining the optimal placement and amount of safety stocks in a guaranteed-service supply chain. In the GSM, safety stocks are used to protect against demand variability up to specified demand bounds. The model does not address what happens when demand exceeds these bounds while in practice, companies ...
Jemai, Zied +3 more
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Elasticity in Service Level Agreements
2013 IEEE International Conference on Systems, Man, and Cybernetics, 2013Elasticity has been identified as one of the key features of delivering IT services over the internet. Major definitions of cloud computing consider elasticity as an essential property of cloud services, and as one of the main reasons to use cloud infrastructures.
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User services at the second level
Proceedings of the 6th annual ACM SIGUCCS conference on User services - SIGUCCS '78, 1978The need for user services for all types of users is affirmed. Considering the small-college example of the U.S. Coast Guard Academy, long- and short-term objectives are identified and alternative plans of action are discussed. The particular problems of providing local user services to an academic community that is relying on a contract time-sharing ...
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Service Extension at the Specification Level
1991This report illustrates some techniques for extending a formal specification of a system in order to add new service features to the system. The system in question is a PABX and the new service features are: abbreviated dialling, call diversion, call holding and forwarding and, a call-back facility.
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Service Research Priorities: Managing and Delivering Service in Turbulent Times
Journal of Service Research, 2021Mahesh Subramony +2 more
exaly