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Service Level Agreement Monitoring as a Service: An Independent Monitoring Service for Service Level Agreements in Clouds

Big Data, 2023
The cloud network is rapidly growing due to a massive increase in interconnected devices and the emergence of different technologies such as the Internet of things, fog computing, and artificial intelligence. In response, cloud computing needs reliable dealings among the service providers, brokers, and consumers.
Afzal Badshah   +5 more
openaire   +3 more sources

Checkpoints for Service Level Operations

2014 IEEE International Conference on Services Computing, 2014
The paper introduces the checkpoint notion for the management of service level agreement (SLA) information within dataflow property graphs. The purpose of checkpoints in an SLA graph database is to assist the automated handling of SLA resources with a flexible and expressive data structure, such as a multi-relational graph.
Katerina Stamou   +4 more
openaire   +2 more sources

Level of Service

Transportation Research Record: Journal of the Transportation Research Board, 2010
The concept of level of service (LOS) was introduced in the 1965 edition of the Highway Capacity Manual (HCM). It provided for the familiar letter-grade system for characterizing the quality of operations on a variety of traffic facilities from intersections to freeways.
Roger P. Roess   +2 more
openaire   +1 more source

Service Level Management for Service Value Networks

2012 IEEE 36th Annual Computer Software and Applications Conference Workshops, 2012
The ongoing trend towards a global services economy creates considerable market opportunities for various stakeholders. A service intermediary who offers complex services to customers and consumes services from suppliers and thus creates a service value network, faces the challenge of adhering to agreed service levels while minimizing associated costs,
Frank Schulz 0002   +8 more
openaire   +3 more sources

Service-Level Interoperability Issues of Platform as a Service

2015 IEEE World Congress on Services, 2015
The numerous heterogeneities among different providers make platform as a service interoperability an interesting and complex research and practical problem. For example, each provider offers its own remote application programming interfaces (APIs). The main aim of this paper is to identify and address service- level interoperability issues when using ...
Darko Androcec   +2 more
openaire   +2 more sources

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