A Bridge over Troubled Water: The Role of the British Advisory, Conciliation and Arbitration Service (ACAS) in Facilitating Labour-Management Consultation in Public Sector Transformation [PDF]
, 2007 The aim of this paper is to examine the changing role of the state in a more market-driven system of industrial relations, specifically in terms of the new roles that are being developed with regard to mediation, advisory and arbitration services.
Lucio, Miguel Martínez, Stuart , Mark
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Social Policy &Administration, EarlyView.ABSTRACT This paper focuses on how street‐level bureaucrats understand and manage information in their interactions with clients in the context of so‐called open‐book services, where digital tools make it possible for clients to easily access documentation conventionally viewed as internal work material for professionals' eyes only.
Jesper Petersson, Christel Backman
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Discretion and its effects: Analyzing the experiences of street-level bureaucrats during policy implementation [PDF]
, 2012 Street-level bureaucrats implementing public policies have a certain degree of freedom – or discretion – in their work.
Bekkers, V.J.J.M. (Victor) +1 more
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The regeneration of Oriental beech (Fagus orientalis Lipsky) share in the secondary hornbeam stands using the complex cutting [PDF]
, 2021 Aydin B. Yakhyaev +3 more
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Eligible but Not Entitled: The Distinctiveness of Non‐Entitlement Policy Designs at the Frontline
Social Policy &Administration, EarlyView.ABSTRACT This paper explores the distinctive dynamics of entitlement versus non‐entitlement social programmes, focusing on how this distinction influences frontline workers' management of access to social provisions. While much of the existing literature emphasises the macro‐level impacts of these alternative policy designs, this study focuses on their
Michal Koreh +2 more
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Current Research on Industrial Relations Regulation, Bargaining Theory, Progressive Discipline, and Occupational Influences on Unionism [PDF]
, 1986 We are pleased to be able to present, in this third volume of the Advances in Industrial and Labor Relations series, some original, important, and in some cases provocative research on industrial relations regulation, bargaining theory, progressive ...
Lewin, David, Lipsky, David B
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Street‐Level Policymaking: From Local Political Preferences to Welfare Policy Delivery
Social Policy &Administration, EarlyView.ABSTRACT Street‐level bureaucracy research argues that the local community shapes policy implementation. Yet, little is known about the impact of local political preferences on welfare policy application. This study extends this line of research examining how local political preferences in East Germany are linked to job centres' delivery of active ...
Veronika J. Knize +2 more
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Organizational Conflict Resolution and Strategic Choice: Evidence from a Survey of Fortune 1000 Companies [PDF]
, 2017 In this paper we develop the argument that a firm’s ADR strategies are likely to be associated with a firm’s use of one conflict resolution option or the other.
Avgar, Ariel C +2 more
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Social Policy &Administration, EarlyView.ABSTRACT This article investigates how social workers enact ethical judgement in digitalised welfare organisations. Drawing on the concept of ethics work, it examines how engagements with digital systems involve ongoing processes of identifying, interpreting and responding to ethically salient aspects of practice.
Julia S. Carlsson +2 more
wiley +1 more source