Results 111 to 120 of about 81,959 (238)
ABSTRACT In hotel industry, the excellent service quality through a positive connection can cause customer satisfaction and loyalty, which is directly related to the hotel's revenue. Therefore, the fact that front‐line employees must always treat all customers politely and kindly at the service point of contact can be stressful, resulting in emotional ...
Myoungjin Yu, Sunghyup Sean Hyun
wiley +1 more source
Cost-based Management and Decision Making in Greek Luxury Hotels [PDF]
The use of cost accounting systems by hotel businesses is improving the quality of decision making. The development of theories on costing, combined with advances in information technology, has improved the theoretical capabilities of such systems ...
Bekiaris, Michail G., Zounta, Stella
core +1 more source
Nombre de destinations se réclament du tourisme de luxe ; vantant les mérites des nouvelles constructions ex nihilo, elles imaginent s’imposer dans le champ du tourisme de luxe sans en connaître les fondements. Or, le luxe ne se décrète pas. Le luxe s’inscrit dans un système de production de l’offre spécifique.
openaire +1 more source
ABSTRACT Integrated resorts (IRs) increasingly embed cultural and creative elements (CCEs) to buffer the moral tension that often accompanies hedonic consumption, yet the underlying psychological mechanisms remain underexplored. Drawing on cue utilization theory and cognitive dissonance theory, this study examines how CCE‐embedded extrinsic and ...
Chunli Ji +4 more
wiley +1 more source
Feral Territories: The Suburbanization of Nature in Eastern Bangkok
ABSTRACT Between the 1960s and 1980s, American and international financial and technical assistance spurred men with means to bring together concrete, asphalt, timber, and steel to construct unplanned, poorly serviced (because they were unplanned), and expensive subdivisions at the outskirts of what was then central Bangkok.
Samson Lim
wiley +1 more source
Dual Sovereignty and the Commodification of Difference in Caribbean Tourism
This article analyses how the dual sovereignty of Saint-Martin/Sint Maarten is translated into a marketable dual exoticism in recent destination branding. Drawing on the 2024-2025 'Twice the Caribbean' campaign, the study examines official St.
Thor Björnsson
doaj +1 more source
Service encounters have long been viewed as determinants of hotel guest loyalty, yet excellent service does not always translate into repeat patronage. This study examines how green service encounters shape guest loyalty in green-certified luxury hotels ...
Tommy Hendro Trisdiarto +2 more
doaj +1 more source
Domestic tourism demand in Italy: a Fixed Effect Vector Decomposition estimation [PDF]
This study investigates the main determinants of the Italian domestic tourism demand measured in terms of regional bilateral tourism flows. We consider a large panel of explanatory variables meant to capture not only the role of traditional economic ...
Etzo, Ivan, Massidda, Carla
core +1 more source
Quality Tourism in Thailand: Towards Sustainable Tourism or Further Wealth Concentration?
In its long-term vision for tourism development (2017–2036), Thailand has chosen to focus on the development of quality tourism, which is supposed to enable sustainable tourism development and a more inclusive sharing of tourism-generated revenues ...
Alexandre Veilleux, Bruno Sarrasin
doaj +1 more source
An Optimal Size for Rural Tourism Villages with Agglomeration and Club-Good Effects [PDF]
Helping to sustain a viable rural sector, rural tourism enjoys public support in many countries. We claim that due to club-good and agglomeration externalities in the rural accommodation market, public support should be integrated in a broader local ...
Finkelshtain, Israel +2 more
core +1 more source

