Results 161 to 170 of about 3,609,968 (189)
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Examining the Determinants of Mobile Banking App Continuance Intention in India: An Extension of the IS Success Model

Journal of Internet Commerce, 2023
This research investigates the factors that influence the post-adoption behavior of users of mobile banking applications, i.e., continuance intention.
S. Saibaba
semanticscholar   +1 more source

The Antecedents of Mobile Banking Adoption among Senior Citizens in Malaysia

International journal of human computer interactions, 2023
The use of mobile banking is growing globally. However, the adoption of mobile banking has been sluggish among senior population. Seniors has become a significant market segment in online marketing field, but to date, few studies have investigated ...
Sara Andalib Touchaei   +1 more
semanticscholar   +1 more source

Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation

International Journal of Information Management, 2019
Mobile banking (m-banking) has emerged dynamically over the years due to consumers' increased use of mobile technologies, their ever-growing lifestyle choices and also the several different economic factors.
Manisha Sharma
exaly   +2 more sources

Exploring mobile banking service quality dimensions in Pakistan: a text mining approach

International Journal of Bank Marketing, 2023
PurposeCustomer reviews of mobile banking (m-banking) apps contain the most direct and first-hand accounts of customer experiences with m-banking. However, surprisingly little effort has been made to understand m-banking service quality using these ...
Atif Hussain, Abdul Hannan, M. Shafiq
semanticscholar   +1 more source

Customer loyalty to Islamic mobile banking: evaluating the roles of justice theory, religiosity, satisfaction and trust

International Journal of Bank Marketing
PurposeThis study evaluates the integrative role of justice theory, religiosity, satisfaction and trust in influencing customer loyalty to Islamic mobile banking.Design/methodology/approachThis study surveyed 370 customers who used Islamic mobile banking.
M. Muflih   +6 more
semanticscholar   +1 more source

Mobile banking app experience of generation Y and Z consumers

Asia Pacific Journal of Marketing and Logistics
PurposeThe study investigates whether the customer experience, satisfaction and continuance intention interrelationships in mobile banking services vary across Generation (Gen) Y and Gen Z consumers.Design/methodology/approachThe data were collected ...
Neeru Sharma   +2 more
semanticscholar   +1 more source

Investigating the dynamics of FinTech adoption: an empirical study from the perspective of mobile banking

Journal of economic and administrative sciences
PurposeFinancial technology (FinTech) is experiencing transformation because artificial intelligence has become the new norm to enrich the experiences of individuals in this modern era of technological advancement.
Jitender Kumar, Vinki Rani
semanticscholar   +1 more source

Enhancing the value co-creation process: artificial intelligence and mobile banking service platforms

, 2021
Purpose The purpose of this study is to investigate the relationships that influence the value co-creation process and lead to consumer comfort with artificial intelligence (AI) and mobile banking (AIMB) service platforms.
Elizabeth H. Manser Payne   +2 more
semanticscholar   +1 more source

Security factors on the intention to use mobile banking applications in the UK older generation (55+). A mixed-method study using modified UTAUT and MTAM - with perceived cyber security, risk, and trust

Technology and Society, 2021
The convenience and accessibility of mobile banking applications has resulted in this becoming the preferred method of banking in the UK. Although popular amongst a younger generation, uptake is significantly lower among the older generation of those ...
Yasmeen Hanif, H. Lallie
semanticscholar   +1 more source

Reputation and its consequences in Fintech services: the case of mobile banking

International Journal of Bank Marketing, 2022
PurposeRecently, traditional financial institutions are facing strong competition from disruptive innovators (Fintech firms) forcing them to increasingly invest in new IT solutions to maintain their competitive edge.
Yen Thi Hoang Nguyen   +2 more
semanticscholar   +1 more source

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