Results 201 to 210 of about 26,885 (285)

Leveraging Crisis Management for Minimising Brand Cancellation

open access: yesCorporate Social Responsibility and Environmental Management, EarlyView.
ABSTRACT Brand misconduct can trigger negative consumer responses and escalate into brand crises. Effective crisis management is therefore essential to mitigate such responses and enhance organisational resilience. This study investigates the impact of various crisis communication strategies on consumer engagement and subsequent brand cancellation ...
Liyun Liu   +2 more
wiley   +1 more source

Managing the Efficiency–Satisfaction Trade‐Off: The Moderating Role of Corporate Social Responsibility in Legal Services

open access: yesCorporate Social Responsibility and Environmental Management, EarlyView.
ABSTRACT Digitalization has reshaped professional services, yet its impact on client satisfaction remains ambiguous. This study examines the efficiency‐satisfaction paradox in China's digitized legal services. Using 5,500 client assessments from 110 firms, we identify an inverted U‐shaped relationship between legal service efficiency (LSE) and customer
Wenjing Liu, Soo Jeong Hong
wiley   +1 more source

Utility and Emotion: A Combined Economic‐Psychological Approach to Understanding Consumer Preferences for Social Farming Products

open access: yesCorporate Social Responsibility and Environmental Management, EarlyView.
ABSTRACTSocial farming integrates agricultural activities with social and rehabilitative functions, offering significant benefits to communities. However, its economic sustainability depends, among other factors, on consumer acceptance and willingness to pay a premium for its products.
Francesca Moino   +5 more
wiley   +1 more source

Culture Matters: Board Gender Diversity and ESG Disclosure in Family Firms

open access: yesCorporate Social Responsibility and Environmental Management, EarlyView.
ABSTRACT This study analyses how board gender diversity (BGD) affects ESG disclosure in family businesses, focusing on the moderating role of national cultural dimensions. It analyzes a sample of listed non‐financial firms operating in European Union countries.
Anna Maria Moisello   +2 more
wiley   +1 more source

Power, (De)Politicisation and Polycentric Governance: Evidence From UK Local Climate Policy

open access: yesEnvironmental Policy and Governance, EarlyView.
ABSTRACT This article extends (de)politicisation theory to elucidate power dynamics in polycentric governance. It develops an original analytical framework to empirically investigate how governmental, societal and discursive (de)politicisation processes emerge within and across decision‐making centres. The framework focuses on dimensions of technocracy,
Timea Nochta   +2 more
wiley   +1 more source

Left Wanting and Left Unheard: A Dual Grievance Model of Populism Across Six European Countries

open access: yesEuropean Journal of Social Psychology, EarlyView.
ABSTRACT This study tests a dual grievance model of populism by examining whether relative deprivation and external political inefficacy are linked to two core dimensions of populist beliefs (people sovereignty and anti‐elitism) via aversive political emotions (anger, sadness and fear) and institutional distrust across six European countries (N = 5487).
Anna Cortijos‐Bernabeu   +2 more
wiley   +1 more source

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