Results 71 to 80 of about 320 (217)

AI Chatbots Versus Human Agents for Customer Service: A Social Belonging Perspective

Journal of Consumer Behaviour, EarlyView.
ABSTRACT Artificial intelligence (AI) has rapidly transformed customer service, leading to the widespread adoption of AI‐driven chatbots. Despite these advances, consumers consistently prefer human agents over AI chatbots, as documented in both academic research and industry reports. This research proposes a Social Belonging Perspective to explain this
Linwan Wu, Chi Zhang, Kai Tian
wiley   +1 more source

Reframing Education for Multilinguals

Language and Literacy: A Canadian Educational e-journal
Multilingual students enter classrooms with complex language, literacy, and cultural repertoires. Drawing on these repertoires, they use knowledge, skills, practices, and perspectives that make their language and literacy practices dynamic.
Marium Abugasea Heidt, Natalie Svrcek
doaj   +1 more source

Supporting the Shift: Professional Development for Alternative Grading Practices

New Directions for Community Colleges, EarlyView.
ABSTRACT Alternative grading (e.g., contract grading, ungrading, specifications grading) practices have emerged as a promising approach to enhance student success, improve students’ sense of belonging, and make higher education more accessible. This study explores the challenges faced by community college faculty when implementing alternative grading ...
Breana Bayraktar, J. Indigo Eriksen
wiley   +1 more source

Multilingual Language Control and Executive Function: A Replication Study

Frontiers in Communication, 2018
Recent discussion has called into question whether navigating and controlling multiple languages in daily life influences the development of executive function.
Gregory J. Poarch
doaj   +1 more source

Beyond the Classroom: How Community College Websites in Texas Communicate Dual Enrollment Information and Student Support Services

New Directions for Community Colleges, EarlyView.
ABSTRACT Dual enrollment (DE) has expanded rapidly, yet students’ access to support services remains uneven. This study examined 55 community college websites in Texas to evaluate how clearly and comprehensively they presented DE information and communicated student support services.
JoHyun Kim, Dohyun Hayley Kim, Jinhua Zhao   +2 more
wiley   +1 more source

See Our Strengths: International Counseling Students of Color Leveraging Community Cultural Wealth in Counselor Training

Counselor Education and Supervision, EarlyView.
ABSTRACT Despite growing enrollment of international students in counseling programs, existing research has predominantly emphasized their challenges and adjustment difficulties, with limited attention to their cultural strengths. This critical narrative inquiry study examined how nine international counseling students of color (ICSC) in master's ...
Yu Pan, Christian D. Chan, Rattanakorn Ratanashevorn, Youn Jung Ho   +3 more
wiley   +1 more source

Psychocentricity and participant profiles: Implications for lexical processing among multilinguals

Frontiers in Psychology, 2014
Lexical processing among bilinguals is often affected by complex patterns of individual experience. In this paper we discuss the psychocentric perspective on language representation and processing, which highlights the centrality of individual experience
Gary eLibben, Gary eLibben, Kaitlin eCurtiss, Silke eWeber   +3 more
doaj   +1 more source

Regulatory Research Priorities for AI Use in the Medicine Lifecycle: A European Perspective with Global Relevance

Clinical Pharmacology &Therapeutics, EarlyView.
Regulatory bodies play a central role in providing guidance that enables safe and effective use of artificial intelligence tools in medicine development and evaluation. Regulators can also act as catalysts for regulatory science research. To inform these efforts, a European‐wide survey was conducted to solicit stakeholder perspectives on the priority ...
Luis C. Pinheiro, Amanda C. Langston, Marie Orre, Joerg Zinserling, Konstantina Boumaki, Bastian V. H. Hornung, Siobhan O'Sullivan, Gabriel Westman, Karl Broich, Peter Arlett   +9 more
wiley   +1 more source

Thinking about languages between fixity and fluidity: what can a translingual perspective teach us about language policies in the global South?

Revista Brasileira de Linguística Aplicada
: Moving away from the tradition of treating multilingualism as a problem and language as an autonomous system, current theoretical approaches have shifted from monolingual principles toward translingual perspectives to investigate the relationship ...
Diogo Oliveira do Espírito Santo
doaj   +1 more source

The Language of Greenwashing: SDG Omission and Opportunity‐Oriented Environmental Tone as Alert Metrics in Green Bond Disclosures

Corporate Social Responsibility and Environmental Management, EarlyView.
ABSTRACT Green bonds play a central role in sustainable finance, yet concerns about greenwashing raise questions about the credibility of issuers' sustainability disclosures. Using dictionary‐based methods and domain‐specific BERT transformer models, this paper proposes two greenwashing alert metrics and investigates their performance by analyzing ...
Andrea Nicolodi, Sandra Paterlini, Monica Gentile, Vincenzo Foglia Manzillo, Gianluca Vittorioso   +4 more
wiley   +1 more source