Results 71 to 80 of about 4,463 (177)
Netnography on virtual travel community [PDF]
Netnography on Virtual Travel ...
Mäkelä, Satu
core
This methodological study assesses the potential for automatically generated data, netnographic data and market data on metal-detecting to advance cultural property criminology.
Samuel Andrew Hardy
doaj +1 more source
ABSTRACT This paper addresses persistent gaps in distrust scholarship by systematically reviewing studies published from 1998 to 2024. We refine distrust as a construct distinct from trust, mistrust, and suspicion, shaped by unique cognitive, emotional, and behavioral mechanisms.
Xiaolan Chen +2 more
wiley +1 more source
Applying netnography to the obtaining of the map of positioning for companies of food retail
Online communities have become a popular meeting place for consumers that allows them to share information. This article presents a marketing research technique as netnography, and applied to determine the positioning of food distribution companies ...
José S. Clemente Ricolfe +1 more
doaj
The concept of heritage ambience reconfigures cultural preservation by prioritizing multisensory experiences and human subjectivity, transcending static architectural analysis. However, capturing these intangible dimensions – rooted in sensory engagement,
Ikram Khemies +2 more
doaj +1 more source
Abstract Since the 1980s and 1990s, art has played a pivotal role in urban planning, especially when instrumentalized within large‐scale urban renewal operations. This instrumentalization has been broadly linked to public policy schemes and public–private partnerships, often involving the implementation of spectacular cultural centers positioned as ...
Claudia Seldin
wiley +1 more source
Capturing the voice of the customer : Focus groups versus netnography? [PDF]
The rapid growth, large volume, and easy access to publicly available netnographic data have increased the need for understanding its potential in leveraging innovation.
Elg, Mattias +3 more
core +1 more source
Consumer value co-creation in online business: the case of global travel services
This paper aims to examine the application of value co-creation approach in online travel service based on service-dominant logic. Drawing on recent works, the research indicates travellers as co-creators of value and emphasizes the development of ...
Rasa Smaliukiene +2 more
doaj +1 more source
Consumption of boutique hotel experiences as revealed by electronic word-of-mouth [PDF]
Postmodern society is characterised by consumers’ hedonistic behaviours and values, in which experience consumption is a form of differentiation and social elevation.
Carolina Fiuza Parolin, Ricardo Boeing
doaj +1 more source
ABSTRACT Customer incivility (CI) increasingly shapes service work, from frontline hospitality staff to digital agents in retail and banking. This study applies the PRISMA protocol to review 112 empirical articles published between 2009 and 2025. Using the Theory, Context, Characteristics and Methods (TCCM) framework, we synthesise key findings and ...
Maqsood H. Bhutto +3 more
wiley +1 more source

