Customer Experience: Heterogeneity Insights From Meta‐Analytic Synthesis
ABSTRACT Overlooking heterogeneity (variability) in customer experience (CX) can lead to incomplete theoretical insights and suboptimal managerial decisions. To address this issue, this article reviews the causes of heterogeneity in extant meta‐analyses of CX research (n: 91).
Wagner Junior Ladeira +5 more
wiley +1 more source
Harmonizing the past: EEG-based brain network unveil modality-specific mechanisms of nostalgia. [PDF]
Shuxiang H +4 more
europepmc +1 more source
My (post‐)post‐socialism: A personal photo essay
Abstract The paper is a multi‐modal, autoethnographic exploration of the visual remnants of lived post‐communism in a typical block of flats neighborhood of a Romanian city. By using film and digital photography, alongside narrative reflection, the author summons memories and blends observed and lived reality with creative non‐fiction to build an ...
Oana Borlea‐Stăncioi
wiley +1 more source
Proteomics and Silica Dust: A Call to Reinforce Occupational History-taking. [PDF]
Naya-Rosato M +2 more
europepmc +1 more source
Gender and International Trade Policy: Economic Nostalgia and the National Security Steel Tariffs [PDF]
Brewster, Rachel
core +1 more source
Creating Home Territories During Housing Relocation: Affects and Activity Rhythms
ABSTRACT This paper expands understandings of home by developing the concept of home territory to comprehend the experiences of older adults who experienced housing relocation and how they reconstituted a sense of home. The study draws on the experiences of 41 older adults who underwent the Selective En bloc Redevelopment Scheme (SERS) in Singapore ...
Siyao Gao, Elaine Lynn‐Ee Ho
wiley +1 more source
Unlocking the bitter potential of nostalgia: Covariation between and causal effects of nostalgia on envy. [PDF]
Newman DB +3 more
europepmc +1 more source
Night Vision: Navigating Walking Interviews in the Dark
Short Abstract This paper contributes to the discourse on mobile research methodologies by presenting a case for the use of darkness both as a research method and as a sensory and therapeutic landscape in a rural context. Using data collected from a study on dark sky tourism in a dark sky park in Ireland, it presents Walking Interviews in Natural ...
Georgia MacMillan +2 more
wiley +1 more source
Experiences of Social Relationships for Adults Living With Multiple Long-Term Conditions: A Qualitative Interview Study. [PDF]
Hounkpatin H +3 more
europepmc +1 more source

