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A relação da confiança online com o Consumer Generated Media: O caso Booking
Companies have undergone significant transformations in the way they operate and promote their products and services, both online and offline. As a result of this evolution, the tourism sector has also had to adapt in order to differentiate itself and ...
Lima, Ana Pinto de +2 more
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Os fatores que influenciam a confiança online no Consumer Generated Media: o caso Booking [PDF]
, 2019 (Esta versão contém as críticas e sugestões dos elementos do júri.)No decorrer de vários anos, as empresas sofreram transformações na forma como atuam e divulgam os seus produtos e serviços, quer seja de maneira online e/ou offline.
Sofia, Ana Rita Oliveira
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Digital Tools and Tourist Satisfaction: Empirical Evidence from Romania’s Hospitality Services [PDF]
Ovidius University Annals: Economic Sciences SeriesThe rapid digital transformation of the hospitality sector has significantly reshaped how tourists interact with service providers, influencing service perception, experience quality, and overall satisfaction.
Roxana-Marcela Zaharia +1 more
doaj
The impact of digitalisation on the business operations of tourism companies
Mednarodno Inovativno PoslovanjePurpose of the article – this article examines how digitalisation influences business operations in tourism companies across multiple dimensions, including marketing, reservation management, customer communication, and internal information systems.
Gregor Jagodič +2 more
doaj +1 more source
Supply Chain Network, ESG Scores and Financial Performance
Business Strategy and the Environment, EarlyView.ABSTRACT This paper provides novel evidence on the role of supply chain networks in influencing firms' environmental, social and governance (ESG) scores and financial performance. Our analysis employs financial, board, ESG and supply chain data, resulting in an unbalanced panel of over 16,000 firm‐year observations from 3028 publicly traded US firms ...
Michail Filippidis +2 more
wiley +1 more source
Modern technologies of online booking in the field of tourism and hospitality
Тези присвячені сучасним технологіям онлайн-бронювання у сфері туризму та гостинності, які сприяють покращенню сервісу та конкурентоспроможності підприємств.
Орлик, О.В., Orlyk, O.
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Business Strategy and the Environment, EarlyView.ABSTRACT The literature on emotions in sustainable consumption behaviour (SCB) is fragmented, making it difficult to envision the pathways to future sustainable consumption. As of now, scholars have made several attempts to understand sustainable consumption, but few have explicitly focussed on the role of emotions. Therefore, the current study aims to
Mohd Sadiq +4 more
wiley +1 more source
A Study on Determinants of Customer Satisfaction in E-enabled bus booking platforms
, 2021 E-enabled ventures (especially the online bus booking services) have witnessed impressive growth in India during last decade. Especially after COVID-19, customer shift towards online services is expected to augment.
Deogadkar, Amol
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Business Strategy and the Environment, EarlyView.ABSTRACT Technological change and the increasing use of electronic devices have made electronic waste one of the fastest‐growing waste streams worldwide, posing significant environmental and social challenges. Thus, understanding consumer behaviour regarding the purchase, use and disposal of electronic products is key to developing effective circular ...
Idiano D'Adamo +4 more
wiley +1 more source
Only one room left! How scarcity cues affect booking intentions on hospitality platforms [Summary]
, 2020 Communication of scarcity has emerged as a fundamental marketing principle in electronic commerce and for hospitality platforms in particular. We investigate the effect of scarcity cues on consumer behavior.
Honerkamp, Yasine
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