Customer tolerance in homestays: The influence of interpersonal interaction and motivation Attribution. [PDF]
Zhou H, Huang L, Guo Y, Jiang Y, Wu K.
europepmc +1 more source
AI Hallucinations in Tourism: How Errors Impact Consumer Trust and Recommendation Acceptance
ABSTRACT Generative artificial intelligence (GenAI) is quickly transforming travel planning; however, its outputs can include hallucinations, which are plausible yet false statements that can undermine user judgement. Eliminating hallucinations in GenAI technology is currently impossible.
Francisco Rejón‐Guardia +2 more
wiley +1 more source
Strategic integration of marketing and supply chain functions for superior customer experience: Insights from logistics startups under Saudi Vision 2030. [PDF]
Alahmari D, Awad A.
europepmc +1 more source
ABSTRACT This study examines the impact of self‐checkout technology implementation on B2B customer shopping behavior using a novel methodological approach that combines propensity score matching with difference‐in‐differences analysis on actual point‐of‐sale transaction data.
Jindřich Špička +1 more
wiley +1 more source
Supermarket nutritionists' perspectives, views, and experiences on affordability interventions to support healthier and more environmentally sustainable food purchasing in UK retail settings. [PDF]
Stone RA +10 more
europepmc +1 more source
Consumer Acceptance of Conversational Bots: Systematic Literature Review and Meta‐Analysis
ABSTRACT As consumers increasingly rely on conversational bots for daily tasks, evidence surrounding motivations for acceptance remains scattered. A systematic literature review (SLR) was conducted on 64 journal articles published between 2008 and 2024, of which 48 provided sufficient quantitative data for inclusion in a meta‐analysis.
Omar H. Fares, Seung Hwan (Mark) Lee
wiley +1 more source
A hybrid differential evolution algorithm for distributed assembly flexible job shop scheduling with batch delivery and inventory. [PDF]
Zhou S, Han S, Yang M, Du B.
europepmc +1 more source
Co-creating value and building resilience: a digital era framework for competitive advantage in electronics retailing. [PDF]
Yang Y, Zhang X.
europepmc +1 more source
Product design improvement method driven by online product reviews. [PDF]
Cheng FM, Wang J, Chen C, Hu GR, Cao ZJ.
europepmc +1 more source
The mediating role of brand equity in corporate social responsibility and customer purchase intention based on text-CNN model. [PDF]
Shen Z, Li H, Zhang Y.
europepmc +1 more source

