Results 301 to 309 of about 611,556 (309)
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Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions
Journal of Marketing, 2022exaly
Customer Experience Creation: Determinants, Dynamics and Management Strategies
Journal of Retailing, 2009A Parasuraman +2 more
exaly
The Impact of Corporate Social Responsibility on Firm Value: The Role of Customer Awareness
Management Science, 2013Henri Servaes, Ane Tamayo
exaly
Customer value co-creation behavior: Scale development and validation
Journal of Business Research, 2013Youjae Yi, Taeshik Gong
exaly
Corporate Social Responsibility, Customer Satisfaction, and Market Value
Journal of Marketing, 2006Cb Bhattacharya
exaly