Results 41 to 50 of about 611,556 (309)
Customers repurchase intention formation in e-commerce [PDF]
, 2016 Background: Electronic loyalty (e-loyalty) has become important in the context of electronic commerce (e-commerce) in recent years. Loyal customers bring long-term revenue to companies and are known to be a valuable asset to them.
Sohrabi Safa, Nader, von Solms, Rossouw
core +2 more sources
Online Customer Experience:A Literature Review
Parikalpana: KIIT Journal of Management, 2019 With key developments in global e-commerce, online shopping behavior has become a keen area of interest amongst researchers. Understanding why online shoppers behave the way they do is now gaining importance not only among marketers, but also among various other stakeholders such as academicians, researchers, companies, retailers, and the like.
openaire +1 more source
Covid-19 customer experiences of self-service technology across pharmacies in South Africa
Cogent Social Sciences, 2023 Using time-series data over a period of twelve months, Atlas.ti was employed to analyse the data extracted from Hello Peter, a South African online customer review and business platform, to assess Covid-19 customer reactions to e-services across South ...
Sebonkile Thaba +2 more
doaj +1 more source
Exploring the Link Between Customer Care and Brand Reputation in the Age of Social Media [PDF]
, 2008 Consumers are more empowered than ever to share their customer care experiences. Through the use of social media and new communications tools and technologies, messages can be sent more widely than ever before.
Francois Gossieaux +4 more
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Public Service and Governance Journal, 2023 This study aims to analyze the influence of online customer reviews and online customer ratings on purchasing decisions on the Lazada marketplace. In this study using a descriptive verification approach with quantitative methods. The sample used in this study was 400 respondents. Sampling using the Nonprobability Sampling method.
null Rafa Naufal Hanifah +1 more
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FEBS Open Bio, EarlyView.What factors make for an effective digital learning tool in Higher Education? This systematic review identifies elements of a digital tool that published examples reveal to be features of an engaging and impactful digital tool. A systematic literature search yielded 25 research papers for analysis.
Akmal Arzeman +4 more
wiley +1 more source
Critical review of the e-loyalty literature: a purchase-centred framework [PDF]
, 2012 Over the last few years, the concept of online loyalty has been examined extensively in the literature, and it remains a topic of constant inquiry for both academics and marketing managers.
Fragkos, K.C., Valvi, Aikaterini C.
core +2 more sources
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 2022 Industri kedai kopi di Sulawesi Utara juga di masa pandemi dan setelah pandemi Covid-19 perlu untuk berbenah dengan memahami lebih dalam perilaku konsumen yang berkunjung ke keda kopi mereka. Hal ini dalam rangka menghadapi kompetisi dalam industri ini yang sangat ketat serta dengan pertumbuhan kuantitas kedai kopi yang menjamur di seluruh Sulawesi ...
Rarung, Jimmy +2 more
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Telaah Bisnis, 2023 This study aims to determine the influence of online consumer reviews, online customer ratings, and influencers on purchase decisions among Shopee consumers. The sampling was conducted using a non-probability sampling technique with a purposive sampling approach.
Sekar Ayu Agustina, Ralina Transistari
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Advanced Science, EarlyView.BCR sequencing and subclone analysis correlated immunoglobulin (Ig) chain loss in dysfunctional hybridomas with disrupted monoclonal antibody homeostasis. Proteomics‐guided CRISPR/Cas9 editing revealed that the unfolded protein response (UPR) regulates aberrant Ig synthesis.
Rubing Zou +9 more
wiley +1 more source