Results 41 to 50 of about 10,252 (165)
Economic Review, 2020 The purpose of this study is to understand the emerging influence of e-WOM (electronic word-of-mouth) as a contemporary feedback system, its role for hotels, and importance for guests.
Femi Odebiyi, Vitaliya Gontar
doaj +2 more sources
Improved Graph-Based Arabic Hotel Review Summarization Using Polarity Classification
Applied Sciences, 2022 The increasing number of online product and service reviews has created a substantial information resource for individuals and businesses. Automatic review summarization helps overcome information overload.
Ghada Amoudi +2 more
doaj +1 more source
The evaluation of thermal hotels' online reviews
Tourism: An International Interdisciplinary Journal, 2015 Th e main objective of this study was to evaluate the perceptions related to the online user reviews of thermal hotels. Specifi cally, it was investigated whether perceptions towards value (V), location (L), sleep quality (SQ), rooms (R), cleanliness (C), service (S) and factors infl uencing general evaluation depend on the star numbers of hotels, the ...
Bertan, Serkan +2 more
openaire +7 more sources
Online reputation of hotels: an empirical study on the Czech Market
Entrepreneurship and Sustainability IssuesThe online reputation of hotels plays a crucial role in customer decision-making when selecting accommodation. Review portals are currently an invaluable source of information for potential guests.
Michal Konečný +3 more
doaj +1 more source
Hotel Preference Rank based on Online Customer Review
, 2021 5 pages, 6 figures, 5 ...
Saputra, Muhammad Apriandito Arya +2 more
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Journal of Theoretical and Applied Electronic Commerce Research, 2020 Extensive research has examined the influence of online product reviews on consumer behavior. However, few have investigated the influence of reviewer submitted images on consumer attitudes.
Robert Zinko +4 more
doaj +1 more source
Personalized recommendations based on hotel online review data
Journal of Physics: Conference Series, 2020 Abstract With the development of network technology, independent travel is more and more popular. This paper constructs Hotel recommendations based on online review data. Firstly, we are starting from data acquisition, perceive and obtain the data that the online overview from the multi-agent-based on JADE.
Haifei Qin +4 more
openaire +1 more source
Transforming Customer Digital Footprints into Decision Enablers in Hospitality
Applied SciencesThe proliferation of online hotel review platforms has prompted decision-makers in the hospitality sector to acknowledge the significance of extracting valuable information from this vast source.
Achini Adikari +4 more
doaj +1 more source
Analysis of online reviews of hotels in the Cabo Branco District, Paraíba, Brazi [PDF]
GeoStudiesThe addressed theme focused on the importance of online reviews in contemporary hotel industry, emphasizing the crucial role customers play in sharing their opinions and experiences through review platforms. Therefore, the research aimed to contribute to
Brenda Araújo +4 more
doaj +3 more sources
Revealing hotel similarities via aspect-based sentence embedding of guest reviews [PDF]
PeerJ Computer ScienceThe exponential rise of online review platforms has turned hotel reviews into a rich source of information related to customer experiences. While most of these platforms provide numerical ratings for capturing broad assessments of satisfaction across ...
Ahmet Cumhur Öztürk, Fatih Soygazi
doaj +2 more sources