Navigating Virtual Care Services in Ontario Urban Hospitals, Using Patient Journey Mapping [PDF]
Journal of Patient Experience, 2023 The COVID-19 pandemic forced health systems to rapidly shift to deliver healthcare virtually, however, there is a limited understanding of this shift from the patient's perspective.
Karishini Ramamoorthi MSc +6 more
doaj +3 more sources
Mapping the Patient Experience in a Pediatric Hemophilia Unit: Our Patient Journey
Journal of Clinical MedicineBackground: Hemophilia is a rare X-linked bleeding disorder. Prophylaxis has improved outcomes, but there are still unmet needs to be addressed. The aim of this study was to develop a patient journey in pediatric patients with hemophilia, a visual tool that illustrates patients’ relationship with the healthcare provider through time useful for ...
Ruben Berrueco
exaly +6 more sources
Patient Experience Journal, 2017 The need to improve a healthcare system that too frequently fails to deliver benefits of care, even resulting in harm to patients, has been well established. The resulting era of quality improvement has aimed to improve the delivery of care by increasing
Alison Tothy +5 more
doaj +4 more sources
Patient Journey Value Mapping: Illustrating values and experiences along the patient journey to support eHealth design [PDF]
Mensch und Computer 2023, 2023 This paper introduces patient journey value mapping – an approach to capture experiences, emotions and values implicated in patients’ care delivery. As patients’ values (i.e., what’s important to them in their lives) may change along their patient journeys, our approach aims to support designers to respond to patients’ changing needs in the (re)design ...
Michael Bui +2 more
openaire +3 more sources
Reporting of patient journey mapping in current literature: a scoping review protocol
JBI Evidence Synthesis, 2021 ABSTRACT Objective: This scoping review will assess the literature that documents or utilizes patient journey mapping methodologies in health care settings. It will also examine the reporting processes of studies that use this methodology. Introduction: Health care systems
Davies, E. +6 more
openaire +5 more sources
Positive and negative experiences and emotions of older patients before, during and after hospital admission: patient journey mapping [PDF]
BMC GeriatricsBackground The aging population presents a growing challenge for healthcare systems, with older adults, particularly those aged 70 and older, accounting for a significant proportion of hospital admissions due to chronic conditions and multimorbidity ...
Britt Wagenaar +2 more
doaj +2 more sources
Health education pathway for individuals with temporary enterostomies using patient journey mapping [PDF]
Open MedicineThis study aimed to evaluate the effectiveness of a structured health education pathway for patients with temporary enterostomies, guided by patient journey mapping.
Qin Sha-Sha, Liu Yan-Hua, Chen Su-Qing
doaj +2 more sources
Exploratory Research in Clinical and Social Pharmacy, 2021 Background: Patient experience with community pharmacy services can be informed by human-centered design principles and approaches. Pharmacy services may benefit from detailed evaluations of consumer experience and patient-centered service design ...
Logan T. Murry +2 more
doaj +3 more sources
A Methodology for Mapping the Patient Journey for Noncommunicable Diseases in Low- and Middle-Income Countries [PDF]
Journal of Healthcare Leadership, 2021 Tanaya Bharatan,1 Ratna Devi,2,3 Pai-Hui Huang,4 Afzal Javed,5 Barrett Jeffers,6 Peter Lansberg,7 Kaveri Sidhu,1 Kannan Subramaniam8 1Research Development & Medical, Upjohn Division, Pfizer Ltd, Mumbai, India; 2Executive Office, Daksham A Health and ...
Bharatan T +7 more
doaj +2 more sources
Construction and practice of a four-dimensional integrated one-stop outpatient service model based on patient journey mapping [PDF]
Frontiers in Public HealthBackgroundTo address prominent problems such as repeated trips between departments, vertical movement across floors and repeated inquiries among outpatients, optimize medical treatment processes, and improve service efficiency and patient experience ...
Caijiao Zheng +8 more
doaj +2 more sources