Results 31 to 40 of about 9,819 (266)
Using patient journey mapping and provider workflows to understand process barriers to pediatric mental and behavioral health care in emergency departments. [PDF]
Appl ErgonSoman DA +8 more
europepmc +2 more sources
Mapping the Patient’s Journey in Healthcare through Process Mining [PDF]
International Journal of Environmental Research and Public Health, 2020 Nowadays, assessing and improving customer experience has become a priority, and has emerged as a key differentiator for business and organizations worldwide. A customer journey (CJ) is a strategic tool, a map of the steps customers follow when engaging with a company or organization to obtain a product or service.
Michael Arias +6 more
openaire +3 more sources
BMC Medical Informatics and Decision MakingBackground Medical text, as part of an electronic health record, is an essential information source in healthcare. Although natural language processing (NLP) techniques for medical text are developing fast, successful transfer into clinical practice has ...
Katrin Klug +9 more
doaj +2 more sources
Knowledge Management & E-Learning: An International Journal, 2020 Journey mapping methods have a number of practical uses. One of the most promising applications in the area of healthcare is to apply patient journey mapping to identify a patient’s pathway through their healthcare journey. Nowhere is this more important
Andre W. Kushniruk +2 more
doaj +1 more source
Development of a Patient Journey Map for People Living With Cervical Dystonia
Toxicon, 2022 Abstract Background Patient journey maps are increasingly used as a tool that enables healthcare providers to refine their service provision to best meet patient needs. We developed a cervical dystonia patient journey map (CDPJM) that describes the holistic patient experience from pre-diagnosis through to long-term ...
Monika Benson +7 more
openaire +4 more sources
Patient journey mapping: Current practices, challenges and future opportunities in healthcare
Knowledge Management & E-Learning: An International Journal, 2020 Patient Journey Maps are an emerging concept that visually map each interactive touchpoint that the patient experiences as they navigate the care continuum.
Amanda L. Joseph +2 more
doaj +1 more source
Knowledge Management & E-Learning: An International Journal, 2020 Patient journey mapping represents a visual approach to documenting and analysing the experiences and stories of patients as they move through healthcare systems.
Andre W. Kushniruk, Avi Parush
doaj +1 more source
BMC Health Services Research, 2021 Background Journey mapping involves the creation of visual narrative timelines depicting the multidimensional relationship between a consumer and a service.
Stephanie Ly, Fiona Runacres, Peter Poon
doaj +1 more source
A route map for the patients journey [PDF]
Orphanet Journal of Rare Diseases, 2012 Background The Route Map for Adrenoleukodystrophy (ALD) and Adrenomyeloneuropathy (AMN) is a user led research project to create a repository of information and knowledge about two specific rare diseases. This Route Map provides a comprehensive resource to be used by patients, families and health and social care professionals.
openaire +2 more sources
Coproducing Aboriginal patient journey mapping tools for improved quality and coordination of care [PDF]
, 2016 Journal Compilation © La Trobe University 2017 Open Access CC BY-NC-NDThis paper describes the rationale and process for developing a set of Aboriginal patient journey mapping tools with Aboriginal patients, health professionals, support workers ...
Willis, Eileen Mary +4 more
core +3 more sources