Measuring the hotels' performance using profitability ratios [PDF]
The hospitality industry in Portugal has grown significantly through the year 2019, making a significant contribution to the country's economy. However, with the emergence of the Covid-19 pandemic, this industry was severely damaged and saw its ...
Malheiros, Cátia +3 more
core +1 more source
Performance of the accommodation facilities should be measured and monitored periodically for sustainability in many dimensions which have potential to affect profitability directly.
Tekiner Kaya
doaj +1 more source
The Impact of Information and Communication Technologies (ICTs) on Enhancing Performance in Hurghada Travel Agencies and Hotels [PDF]
The research aims to assess the current situation's use of ICTs and their impact on enhancing performance in Hurghada travel agencies and hotels. This research applied a descriptive-analytical methodology.
Hussien Mohamed Hussien +1 more
doaj +1 more source
Job Satisfaction and Employees’ Performance of Hotel Industry: Empirical Evidence from Lagos State, Nigeria [PDF]
This study examined the influence of job satisfaction on employees’ performance of hotel industry in Lagos State. The study adopted a structured questionnaires to collect data from 330 employees of 63 hotels in the 20 LGAs of Lagos State.
Mercy Busayo Bello +2 more
doaj +1 more source
KINERJA KEUANGAN PADA HOTEL MILIK XYZ DENGAN PENGGUNAAN OPERATOR HOTEL
The purpose of this study is to analyze the financial performance of XYZ’s hotels by using hotel operators. XYZ’s hotels for the last nine years have been managed by AHH to increase the productivity of hotel performance.
Miranti Miranti +2 more
doaj +1 more source
Impact of Management by Objectives in Enhancing Sustainable Organisational Performance in Hotels [PDF]
This study analysed the contribution of MBO in enhancing sustainable organisational performance. Previous studies have revealed that MBO contributes to enhancing the profitability of hotels, increasing the performance of employees, improving the ...
Wagih M. E. Salama
doaj +1 more source
Environmental management decision-making in certified hotels [PDF]
This paper analyses environmental decision-making against two axes, motivations and decision-making processes, to understand the reasons for pro-environmental behaviour by the managements of Spanish Eco-management and Audit Scheme (EMAS)-certified hotels.
Bonilla-Priego, MJ +5 more
core +1 more source
Customer satisfaction, training and TQM: a comparative study of Western and Thai hotels [PDF]
Managers within the hospitality industry make frequent reference to TQM principles. The extent to which these principles are applied effectively within the human resource management area of hospitality however remains under-researched.
Turner, Lindsay W +3 more
core +1 more source
Evaluation of performance of hotels in Ado-Ekiti Local Government area of Ekiti state, Nigeria [PDF]
This study evaluated the performance of hotels in Ado-Ekiti Local Government Area with a view to promoting customer satisfaction in the industry. A cross-sectional survey research design was used while both primary and secondary data were sourced.
Jimoh Umar Usman, Rotimi Idowu Kehinde
doaj +1 more source
The role of operational innovation and external environment on the relationship between service quality and marketing performance in the hotel business [PDF]
Economic sustainability allows hotel customers and other stakeholders to profit from hospitality services. Hotels can improve their marketing success by leveraging technologies and innovation strategy initiatives to suit guests’ ever-changing needs. Thus,
Abdel Hakim Akhorshaideh +4 more
doaj +1 more source

