Penilaian Kinerja Berbasis Balanced Scorecards (BSC) untuk Melakukan Rancang Ulang Strategi Bersaing [PDF]
The objectives of this study are to evaluate the performance of the Kusuma Agrowisata Hotel during the Covid-19 pandemic and to design the business strategy for the Hotel in new normal period. This research applies the quantitative and qualitative method.
Asdiana Dua Sumban +2 more
doaj +1 more source
The effect of hotel features performance on e-mouth marketing behaviors (Case study of Kish Island hotels) [PDF]
Extended AbstractAbstractThe purpose of this study is to investigate the effect of hotel features performance on electronic oral marketing behaviors (studied in Kish Island hotels).
samad darvishi
doaj +1 more source
Factors Affecting Operational and Financial Performance Indicators of Rooms Division in Four and Five-Star Hotels in Cairo [PDF]
The purpose of this research is to investigate the factors affecting operational and financial performance indicators of the rooms division in Cairo's four- and five-star hotels.
Muhammad Abd El Monem Ebraheem Abd El Salam +1 more
doaj +1 more source
An Application of Ordered Weighted Averaging Operators to Customer Classification in Hotels
An algorithm widely used in hotel companies for demand analysis is the so-called K-means. The aforementioned algorithm is based on the use of the Euclidean distance as a dissimilarity measure and this fact can cause a main handicap.
Pere Josep Pons-Vives +3 more
doaj +1 more source
This paper aims to analyze whether Corporate Social Responsibility (CSR) can be considered as a mediator variable on the relationship among Information and Communication Technologies (ICT) adoption and SMEs performance in the hotel industry due to the ...
José Manuel Santos-Jaén +4 more
doaj +1 more source
The role of corporate social responsibility initiatives, error management culture and corporate image in enhancing hotel performance [PDF]
Tourism has been represented among the most important economic sectors that influence the development of the majority of world societies. However, in the face of this more dynamic environment, hotels have to find the best ways to improve their ...
Jehad Aldehayyat
doaj +1 more source
Performance of the accommodation facilities should be measured and monitored periodically for sustainability in many dimensions which have potential to affect profitability directly.
Tekiner Kaya
doaj +1 more source
The effect of supply chain integration on hotel performance through green supply chain management [PDF]
Internal and external integration in hotel industries is essential to improve Green Supply Chain Management (GSCM) to maintain hotel performance and sustainability.
Tarigan, Zeplin Jiwa Husada +2 more
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Big Data Analytics and Firm Performance in the Hotel Sector
Big data (BD) analytics play a key role in helping hotel firms gain competitive advantages and achieve superior performance. The purpose of this study was to determine which factors encourage the use of big data analytics (BDA) by hotel firms and the ...
Tiago Carneiro +2 more
doaj +1 more source
Exploring hotel identity by focusing on customer experience analysis
Changing customer demands in the 21st century have led hotels to rethink their way of doing business. While most hotels operate with an internal focus, it is essential to examine interactions from the customer’s perspective.
Javed Suleri, Roos Meijer, Edwin Tarus
doaj +1 more source

