Results 11 to 20 of about 16,643 (219)
The ranking framework of performance management criteria in the hotel industry during the outbreak of the COVID-19 Pandemic [PDF]
The coronavirus pandemis caused many operational challenges for hotel management. In this situation, it became clear that many hotels and accommodation centers do not use performance management systems.
Faeze sadat Mir Fakhraddini
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Strategic human resources management and hotel performance [PDF]
This study sought to verify strategic human resources management’s influence on hotel performance by analysing data on managers of hotels located in Grande Florianópolis, Brazil.
Luciano Aparecido Nascimento Machado +4 more
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The aim of this research is to propose a process dynamic model for measuring and benchmarking performance in hotel food and beverage operations. This model involves three sequential stages; first, identifying the existing performance measures used in ...
Karam Zaki
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How dynamic marketing and service innovation capabilities translate into hotel performance: The roles of service excellence and brand identity [PDF]
Type of the article: Research Article AbstractDue to intense competition and rapidly changing customer needs, hospitality firms are forced to develop their capabilities, specifically dynamic marketing capabilities and service innovation capabilities ...
Evo Sampetua Hariandja, Indra Santo
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As people increasingly make hotel booking decisions relying on online reviews, how to effectively improve customer ratings has become a major point for hotel managers. Online reviews serve as a promising data source to enhance service attributes in order
Yanyan Chen +4 more
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The Importance of Sport Event on Hotel Performance for Restarting Tourism After COVID-19
The aim of this study was to illustrate the importance of major sports events, such as marathons, and their economic impact on hotel performance during these unpredictable times for the events and tourism industry.
Dusan Borovcanin +3 more
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FINANCIAL DISTRESS ANALYSIS AT
The development of hotel operators in Indonesia, both conventional hotel operators and digital-based hotel operators (VHO) encourages the growth of the hotel operator business.
Achsani N.A., Bandono B., Miranti
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Effects of brand innovation and marketing dynamic capability on the performance of international hotels [PDF]
The Covid-19 epidemic has resulted in a dramatic decline in hotel public consumption. Hotel performance must be enhanced through the use of a hotel marketing strategy to compete with others.
Evo Sampetua Hariandja, Lusiana Sartika
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Information system maturity and the hospitality enterprise performance [PDF]
The purpose of this paper is to empirically evaluate the relationship between the maturity of hotels’ information systems and their performance. This study uses customized models of information system (IS) maturity and hotel performance measurement ...
Daniela Garbin Pranicevic +2 more
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KINERJA KEUANGAN PADA HOTEL MILIK XYZ DENGAN PENGGUNAAN OPERATOR HOTEL
The purpose of this study is to analyze the financial performance of XYZ’s hotels by using hotel operators. XYZ’s hotels for the last nine years have been managed by AHH to increase the productivity of hotel performance.
Miranti Miranti +2 more
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