Results 21 to 30 of about 5,390 (264)

Does CSR Enhance Young Bank Customers’ Satisfaction and Loyalty in a Developing Economy? The Mediating Role of Trust

open access: yesJournal of Accounting and Finance in Emerging Economies, 2020
The role of corporate social responsibility (CSR) on firm performance is well documented in the literature. Although the majority of the evidence available points to a positive association between CSR and determinants of company performance such as ...
Rabia Rasheed, Stella Zulu-Chisanga
doaj   +1 more source

Factors Influencing Patient Satisfaction and Loyalty as Perceived by Dentists and Their Patients

open access: yesDentistry Journal, 2023
Objective: This study aimed to identify the key aspects of patients’ dental care experience that influenced their self-perceived satisfaction and loyalty. Also examined was the agreement between patients and dentists regarding these factors.
Réka Magdolna Szabó   +4 more
doaj   +1 more source

What determines behavioural intention in health services? A four-stage loyalty model [PDF]

open access: yesRajagiri Management Journal
Purpose – This study aims to deal with the paucity of studies in the stages of the development of loyalty behaviour of customers in the healthcare context by incorporating three crucial service quality dimensions (physical environment, personnel quality ...
Ajimon George, Jobin Sahadevan
doaj   +1 more source

On the Factors Influencing Banking Satisfaction and Loyalty: Evidence from Denmark

open access: yesBusinesses
This article proposes and tests a conceptual model examining the antecedents of customer satisfaction and loyalty in the Danish banking sector. Given the changing landscape, the importance of personnel contact, the bank’s website, and the bank’s ethics ...
Yingkui Yang   +2 more
doaj   +1 more source

Social well-being of the organization’s personnel: Methods for studying the main HR indicators (satisfaction, involvement, loyalty and motivation)

open access: yesУправление культурой, 2022
The practice of researching the personnel of organizations indicates the relevance of studying such aspects of assessing social and labor relations as satisfaction, involvement, loyalty and motivation, which can be considered as indicators of employee ...
Vera S. Kharchenko
doaj  

Unifying loyalty: a grounded theory about tactical officers’ challenges when leading licensed medical personnel in combat zones

open access: yesJournal of Military Studies, 2022
Abstract Objectives The aim was to explore the tactical officers’ (TOs) main concerns when leading licensed medical personnel (LMP) in combat zones and how they resolved them. Methods A classic grounded theory was chosen in order to ...
Kristina Lundberg   +2 more
openaire   +2 more sources

MAIN AREAS OF RESEARCH STAFF AS PROPERTY MARKETING

open access: yesСтатистика и экономика, 2016
The article explains the concept of theobject of marketing, marketing personnel, as a form of marketing. The types of elasticity, the main factors affecting the elasticity of the staff also identifi ed key issues for the analysis of staff loyalty as one ...
Svetlana Yu. Kazantsevа
doaj   +1 more source

CURRENT TOOLS FOR MANAGING SOCIAL DEVELOPMENT OF LARGE COMPANIES’ PERSONNEL

open access: yesВестник университета, 2020
The aim of the study is to analyse the effectiveness of personnel social development management tools. The essence of social policy, social guarantees, social programs has been considered in the article.
T. V. Suvalova, P. O. Masyukova
doaj   +1 more source

A Prospective Study of Individuals at Risk of Multiple Sclerosis Informs the Design of Primary Prevention Studies

open access: yesAnnals of Clinical and Translational Neurology, EarlyView.
ABSTRACT Objective In multiple sclerosis, the optimal time for deploying a therapeutic intervention is before the central nervous system is damaged; given the success of trials treating the earliest stage of MS, the radiologically isolated syndrome, developing primary prevention strategies is an important next challenge.
Amy W. Laitinen   +7 more
wiley   +1 more source

Judgements about loyalty: A noise audit in the context of Swedish protective security vetting

open access: yesJudgment and Decision Making
Judging an individual’s loyalty in security-sensitive roles is a high-stakes task, yet little is known about the extent and sources of variability in such judgments. This study examined how 58 participants with experience in personnel security assessment
Daniel Mats Olle Malmgren, Mats Dahl
doaj   +1 more source

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