Factors Influencing Patient Satisfaction and Loyalty as Perceived by Dentists and Their Patients
Objective: This study aimed to identify the key aspects of patients’ dental care experience that influenced their self-perceived satisfaction and loyalty. Also examined was the agreement between patients and dentists regarding these factors.
Réka Magdolna Szabó +4 more
doaj +1 more source
What determines behavioural intention in health services? A four-stage loyalty model [PDF]
Purpose – This study aims to deal with the paucity of studies in the stages of the development of loyalty behaviour of customers in the healthcare context by incorporating three crucial service quality dimensions (physical environment, personnel quality ...
Ajimon George, Jobin Sahadevan
doaj +1 more source
On the Factors Influencing Banking Satisfaction and Loyalty: Evidence from Denmark
This article proposes and tests a conceptual model examining the antecedents of customer satisfaction and loyalty in the Danish banking sector. Given the changing landscape, the importance of personnel contact, the bank’s website, and the bank’s ethics ...
Yingkui Yang +2 more
doaj +1 more source
Experiences of Swedish Military Medical Personnel in Combat Zones: Adapting to Competing Loyalties [PDF]
The aim of this qualitative study is to explore the Swedish military personnel's experience of what it means to perform a caring role in a combat zone. This study assesses the challenges faced by military medical personnel in the context of a combat zone.The design was descriptive with a qualitative inductive approach. Twenty military medical personnel
Kristina, Lundberg +3 more
openaire +2 more sources
The practice of researching the personnel of organizations indicates the relevance of studying such aspects of assessing social and labor relations as satisfaction, involvement, loyalty and motivation, which can be considered as indicators of employee ...
Vera S. Kharchenko
doaj
Digital Cognitive Phenotyping for Differential Diagnosis and Monitoring in Neurological Conditions
ABSTRACT Objective To assess the utility, accessibility, and equivalence to supervised scales of online cognitive assessment in older individuals with cognitive impairment. Methods Patients with Alzheimer's disease (AD, n = 31), idiopathic normal pressure hydrocephalus (iNPH, n = 26), and traumatic brain injury (TBI, n = 23) completed online cognitive ...
Martina Del Giovane +10 more
wiley +1 more source
Fostering Innovation: Streamlining Magnetocaloric Materials Research by Digitalization
Magnetocaloric cooling (MCE) is an environmentally friendly refrigeration method with great potential. Optimizing MCE materials involves the preparation and screening of large quantities of samples, which in turn generates a large amount of data. A digitalization approach is presented that uses ontologies, knowledge graphs, and digital workflows to ...
Simon Bekemeier +17 more
wiley +1 more source
Judgements about loyalty: A noise audit in the context of Swedish protective security vetting
Judging an individual’s loyalty in security-sensitive roles is a high-stakes task, yet little is known about the extent and sources of variability in such judgments. This study examined how 58 participants with experience in personnel security assessment
Daniel Mats Olle Malmgren, Mats Dahl
doaj +1 more source
MAIN AREAS OF RESEARCH STAFF AS PROPERTY MARKETING
The article explains the concept of theobject of marketing, marketing personnel, as a form of marketing. The types of elasticity, the main factors affecting the elasticity of the staff also identifi ed key issues for the analysis of staff loyalty as one ...
Svetlana Yu. Kazantsevа
doaj +1 more source
CURRENT TOOLS FOR MANAGING SOCIAL DEVELOPMENT OF LARGE COMPANIES’ PERSONNEL
The aim of the study is to analyse the effectiveness of personnel social development management tools. The essence of social policy, social guarantees, social programs has been considered in the article.
T. V. Suvalova, P. O. Masyukova
doaj +1 more source

