Results 221 to 230 of about 1,102,839 (292)

From Staff Satisfaction Surveys to Strategic Action: A Novel Framework for Organisational Learning in Hospitals

open access: yesKnowledge and Process Management, EarlyView.
ABSTRACT This study explores how healthcare organisations translate satisfaction survey feedback into organisational knowledge to support organisational learning and knowledge‐based improvement. Hospitals widely use satisfaction surveys to gather feedback from healthcare professionals; however, limited research explains how feedback processes become ...
Ana Filipa Carvalho, Carolina Santos
wiley   +1 more source

The Past, Present, and Future of Customer Knowledge Management: A Review and Research Agenda

open access: yesKnowledge and Process Management, EarlyView.
ABSTRACT We develop and present a framework for research in customer knowledge management (CKM) that synthesizes insights from a comprehensive literature review spanning 2000 to 2024. This framework highlights the determinants, impacts, and moderators shaping CKM and its role in contemporary organizations.
Victoria Y. Ourzik
wiley   +1 more source

On the Transformative Nature of Luxury Consumption and Consumer Well‐Being: A Systematic Literature Review and Research Agenda

open access: yesPsychology &Marketing, EarlyView.
ABSTRACT Consuming luxury products and services has received little systematic attention as a potential pathway to consumer well‐being, despite sporadic evidence suggesting that luxury experiences may catalyse self‐transformational processes and happiness‐related outcomes.
Solon Magrizos   +2 more
wiley   +1 more source

Creativity and Ideation in Dental Education: Sip, Stain, and Glaze

open access: yes
Journal of Dental Education, EarlyView.
Bina Surti   +3 more
wiley   +1 more source

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