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Pengukuran Kepuasan Nasabah Dengan Metode Quality Function Deployment (QFD) Dan Important Performance Analysis (IPA) Pada Jasa Bank

open access: yes
This research aims to realize and maintain service quality because it can influence the level of customer satisfaction which will later influence customer loyalty to banking services at Bank XYZ.
ardiansyah, faris ardiansyah   +1 more
core   +2 more sources

An Application of Quality Function Deployment (QFD) to Study Abroad Programs in Hospitality at US Universities

open access: yes, 2011
Quality Function Deployment (QFD) is introduced in this study as an extension of Total Quality Management (TQM). This paper demonstrates how the hospitality programs in higher education can apply the service-based quality function deployment (QFD ...
Tsai, Chin-Hsun "Ken"
core  

An industrial integration framework based on QFD for selecting the optimal electrical poles. [PDF]

open access: yesSci Rep
Awad YA   +6 more
europepmc   +1 more source

MOTT modular optical tool tracking framework enabling efficient benchmarking. [PDF]

open access: yesSci Rep
Salerno F   +5 more
europepmc   +1 more source

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